Support Tip of the Week: Unexpectedly seeing an internal call recording?

  • 15 August 2022
  • 0 replies

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If you notice that an internal call was recorded when it shouldn’t have been, double check the calendar event to see if any participants used an external email domain (e.g., a personal email address). If they did, that explains things! Gong equates external email addresses with external meetings, and automatically records those calls.

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