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WELCOME TO THE VISIONEER COMMUNITY

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Trending questions

Molly KipnisCommunity Manager

Gong Program Managers (Gong customers only)

What Gong Collective integration has the most impact on your organization?

Gong + your favorite integration = better together. Which Gong Collective integration is / do you anticipate will be most important to the success of Gong at your organization?Share it in the comments below and tell us how it helps!

Molly KipnisCommunity Manager

Frontline Managers

What's something you've learned from a coaching mistake or pitfall?

When things go wrong (and they will!), change management can be scary. Tell us your scary change management story and pitfalls to avoid.

Molly KipnisCommunity Manager

Gong Program Managers (Gong customers only)

What’s your best piece of advice for getting stakeholder buy-in?

If you’ve rolled out any tool at an organization, you know how important it is to have the support of your leaders. What is your best advice for getting stakeholder buy-in? Share it with us in the comments below!

Nisha BaxiCommunity Manager

Introduce yourself to the Community

Hey Community friends,We thought it might be fun to know who’s who -- I’ll start!I’m Nisha, and I’ve been with Gong since April. I’m so excited to lead our Community efforts. I live in Mountain View and am really passionate about building Gong Marvels. My family consists of three generations of sales people! Hit me up if you have any questions or concerns, or you just want to say hi.Looking forward to meeting you all!- Nisha

Stefan BurakNew Participant

Forecast Rollup

We use Gong Forecast heavily but we are challenged on how to manage the rollup. Each manager has to calculate the rollup manually based on each of their reps forecast. Is there a simpler way to do this?

jlangdonNew Participant

Scorecard for Deal Reviews

Has anyone created scorecards to use as the template for reviewing deal health? We did not get the forecasting module in Gong, but I was thinking, in addition to reviewing the call with a scorecard, if anyone is also doing deal reviews. Feel free to post your questions if you use scorecards this way.

InstaWillNew Participant

GONG RECORDINGS

Support for Detailed Transcripts

Will there be support for an API export of transcripts with the extra details like who is speaking and the header info that’s provided in the app.gong.io/call/pretty-transcript?call-id= ?

Molly KipnisCommunity Manager

Gong Program Managers (Gong customers only)

What’s your best Gong rollout advice?

No matter how big or small your organization is, rolling out any tool can feel daunting. What’s your best piece of tactical advice for fellow Program Managers rolling out Gong at their organization? Share it in the comments below!

Molly KipnisCommunity Manager

Frontline Managers

Tell us how you saved $$$ for your org with Gong!

Have you ever found an error that would have cost you money that you found on Gong? What happened? How did you fix it?Share your story below!

Hannah HapinCommunity Manager

SHARE REVENUE HACKS & TIPS

Tips from Customer Insider Event: Turn Your Pipe(line) Dreams Into Reality

Thanks for coming to our recent customer event, Turn Your Pipe(line) Dreams into Reality: A Deep Dive into Deal Boards. As promised, here are tips to help you leverage Gong so you can run successful pipeline reviews. Top Tips from Ian Lundy, Commercial Sales Manager @ GongPreparation is key I spend ~20 minutes doing analysis of each of my reps' dealboards to analyze risk, find gaps, etc. I share this with my reps, and expect the same level of preparation so these pipe reviews become action oriented Be on Offense between Meetings In the world of software, peoples attention is naturally fleeting and it is the sales woman/man’s responsibility to drive value between meetings. This can be through case studies, a quick call to ask a thoughtful question, screenshot from the tech, etc. Check the activity chart from your dealboard to get a clear look into which deals need an offensive play call. Get Wider Here at Gong, our win rates skyrocket when we get multi-threaded in our deals whereas w

jlangdonNew Participant

Scorecard for Deal Reviews

Has anyone created scorecards to use as the template for reviewing deal health? We did not get the forecasting module in Gong, but I was thinking, in addition to reviewing the call with a scorecard, if anyone is also doing deal reviews. Feel free to post your questions if you use scorecards this way.

InstaWillNew Participant

GONG RECORDINGS

Support for Detailed Transcripts

Will there be support for an API export of transcripts with the extra details like who is speaking and the header info that’s provided in the app.gong.io/call/pretty-transcript?call-id= ?

Ben HendersonCommunity Newbie

Call type

Hi Community!Has anyone successfully implemented a way to categorise a call. It would be great to differentiate between a discovery call, demonstration etc. etc. and the only way I think it’s doable is through the comment #hashtag but Ideally I want to see this differently on the deal activity.Any ideas?

Steve KennardCommunity Newbie

What is the lowest internet speed you can use in order to listen to calls?

What internet speed do you need in order to use gong?

JuliaCommunity Newbie

Gong Program Managers (Gong customers only)

Common areas of struggle?

Within Gong, what area(s) do organizations struggle with the most during:implementation day-to-day useWhat are the proactive steps recommended during implementation that will help to minimize these areas of difficulty?

Todd MorganCommunity Newbie

Notifications for Scorecards

Hi all!We’ve recently just set up scorecards for our teams. It would appear though that when a scorecard is completed, notifications are sent to a number of people. I can’t find anywhere to configure this so it just goes to the team leader and the call owner, for instance?

Scott ThissenCommunity Newbie

Deal Forecast View - Full Fiscal Year

As part of my team forecast process I’d like to see the teams full pipeline for the fiscal year (ideally grouped by quarter, but I’d settle for just full fiscal year). Currently our “Deals closing in” options are limited to months and quarters. Is there a way to turn on an option to show full fiscal year or enter a custom range?

Mackenzie MurphyCommunity Newbie

Does anyone have experience integrating the KF sell application, Gong, and Salesforce? What resources did you use to help?

We are using Gong to send users calls and emails back to the accounts they are working on. We also practice a sales methodology supported by the Korn Ferry sell app. I would like to take a look at automating our KF sell app through Gong activity, however, they are not currently capable of integrating with many of our other sales tools. Looking for creative solutions!

Todd MorganCommunity Newbie

GONG RECORDINGS

Gong App Recording - microphone icon not showing?

G’day from downunder, Gongers.One of our team here has asked about the Gong Recording feature in the iOS app - she’s missing the microphone icon that the rest of us have. She’s operating iOS 16, but on an iPhone 8. Does anybody know if you need a certain model of smartphone to enable this feature?

Ruben SanchezNew Participant

Integration with SugarCRM

Hi everyone,Are there any SugarCRM users out there? There is no native integration between Gong and Sugar, and I am looking for a way to log calls to contacts, accounts, and opps in SugarCRM.Zapier looks to have some connectors, but I have not been able to configure things.Any help is appreciated!

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