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WELCOME TO THE VISIONEER COMMUNITY

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GONGVERSATIONS: VISIONEER NETWORKING

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Trending questions

Elisabeth CourlandCommunity Newbie

CONFIGURING GONG

Completing Scorecards

Hey guys! Is there a way for gong to automatically fill scorecards ? or does it have to be completed manually ?

Kellie PetruzzelliGongster

Gong Program Managers

Program Manager Launch Certification: Share Your Goals

Hi! You’ve reached a topic specifically for folks working through the Program Manager Launch Certification Study Guide. These Program Managers are working toward becoming Gong certified! If you’re a Gong Program Manager and would like to learn more about getting certified, please click here! Hello Program Managers – welcome to the Gong Community! As we talked about in the Academy, being Gong certified means that you’ll visit the Community regularly to connect with other Gong users, help answer questions about Gong, learn from each other, and share your own ideas and best practices. Another awesome aspect about the Community is that it connects you and other Gong customers directly with Gongsters (i.e., the folks who work at Gong). We pop in all the time to share news, answer questions, provide tips and tricks, and participate in the conversations our customers are having. To kick off your involvement in the Gong Community (and your journey to becoming a certified Gong Program Manage

Anthony ParkerNew Participant

Forecast - Select Deals

Hi all,Does anyone know when Forecast will allow AEs to select and auto calculate specific deals when submitting their forecast?I searched for an answer before posting.

Andrea CantrellCommunity Manager

Frontline Managers

Frontline Manager Certification Discussion

Hi! You’ve reached a topic specifically for folks working through a frontline manager study guide. These leaders are working toward becoming Gong certified! If you’re a people manager and want to learn more about certification, please click here!Hello frontline managers – welcome to the Gong Community! As we talked about in the Academy, being Gong certified means regularly connecting with other Gong users, helping answer questions, learning from one another, and sharing your own ideas and best practices.Another awesome aspect of the Community is that it connects you directly with Gongsters (aka, the folks who work at Gong). We pop in all the time to share news, answer questions, provide tips and tricks, and jump into conversations with our customers.To kick off your involvement in the Gong Community (and your journey to becoming a Gong-certified frontline manager), answer at least one of the following questions:Which frontline manager certification are you working on? What do you hope

jackatdisplayrCommunity Newbie

Exporting Gong Engage Email Stats

How do we extract email opens / clicks / bounce data from Engage?Is there a way to do this either through a CRM integration or via the Gong API?

Elisabeth CourlandCommunity Newbie

SUPPORT TIP OF THE WEEK

AI Briefer - Need help to automate

Hey team ! When setting up my automation, i would likeIsolate calls that turn a prospect into a customer (done) Automatically trigger an ai briefer to screen the entire account and catch a brief type send this brief type result via a webhook.How can i do that please?

James StaffordFrequent flyer

Retrieve all transcripts by company

Hello community! I want to grab all of the transcripts for a particular company. Ideally, the company name that is found on the call page. Which value in the extensive data would I filter on? Thanks!

Ryan LalkakaCommunity Newbie

GONG RECORDINGS

How do I extract transcripts from my calls?

I want to be able to summarize the calls that my team is having and have that summary sent to me. I’ve been try to figure out a way to export all the call transcripts for specific team members, and then have set up an automation using Zapier and a custom GPT that should process this transcript and send me the summary to Slack. I’m stuck at step 1, where I cannot find a way to extract the transcript for a gong call. Have folks successfully achieved this?

Guy VagoNew Participant

Gong activity incorrectly assigned to an account

While customers and prospects are associated in SFDC under one account, partners are working on various opps in other accounts.When capturing calls with partners, It’s more important that the calls would be associated to the relevant account and opp discussed in the call.Manually associating the calls is what we’re doing now, but is there a better way?

Molly KipnisCommunity Manager

Gong Program Managers

What Gong Collective integration has the most impact on your organization?

Gong + your favorite integration = better together. Which Gong Collective integration is / do you anticipate will be most important to the success of Gong at your organization?Share it in the comments below and tell us how it helps!

Elisabeth CourlandCommunity Newbie

CONFIGURING GONG

Completing Scorecards

Hey guys! Is there a way for gong to automatically fill scorecards ? or does it have to be completed manually ?

Anthony ParkerNew Participant

Forecast - Select Deals

Hi all,Does anyone know when Forecast will allow AEs to select and auto calculate specific deals when submitting their forecast?I searched for an answer before posting.

jackatdisplayrCommunity Newbie

Exporting Gong Engage Email Stats

How do we extract email opens / clicks / bounce data from Engage?Is there a way to do this either through a CRM integration or via the Gong API?

Elisabeth CourlandCommunity Newbie

SUPPORT TIP OF THE WEEK

AI Briefer - Need help to automate

Hey team ! When setting up my automation, i would likeIsolate calls that turn a prospect into a customer (done) Automatically trigger an ai briefer to screen the entire account and catch a brief type send this brief type result via a webhook.How can i do that please?

Ryan LalkakaCommunity Newbie

GONG RECORDINGS

How do I extract transcripts from my calls?

I want to be able to summarize the calls that my team is having and have that summary sent to me. I’ve been try to figure out a way to export all the call transcripts for specific team members, and then have set up an automation using Zapier and a custom GPT that should process this transcript and send me the summary to Slack. I’m stuck at step 1, where I cannot find a way to extract the transcript for a gong call. Have folks successfully achieved this?

Guy VagoNew Participant

Gong activity incorrectly assigned to an account

While customers and prospects are associated in SFDC under one account, partners are working on various opps in other accounts.When capturing calls with partners, It’s more important that the calls would be associated to the relevant account and opp discussed in the call.Manually associating the calls is what we’re doing now, but is there a better way?

Erin KorogodskyNew Participant

CONFIGURING GONG

add another step for a completed flow?

I have some completed flows but want to now add another step to sent an email to the same group of people. Is there a way to do that? Thank you!

dbetlowCommunity Newbie

Teams Phone Recording

Has anyone been able to get Teams Phone integrated with Gong? I’m not talking about Teams meetings, but just regular calls inbound/outbound using Microsoft Teams. I’ve had a ticket open with Gong for 2 months. Hoping someone from the community can at least validate that it works.Microsoft Teams PhoneWe get an error when running the Sync-CsOnlineApplicationInstance powershell command. Status: NoContent

Andrew LandisNew Participant

Gong Program Managers

My goal is to better understand how to use Gong to revenue goal achievement,

Scott ThissenCommunity Newbie

Deal Forecast View - Full Fiscal Year

As part of my team forecast process I’d like to see the teams full pipeline for the fiscal year (ideally grouped by quarter, but I’d settle for just full fiscal year). Currently our “Deals closing in” options are limited to months and quarters. Is there a way to turn on an option to show full fiscal year or enter a custom range?

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