Hi Gong friends! We are looking to have our AE’s be able to individually enter in what they are calling for their call, high, & low inside of Gong is this possible? Thanks in advance!
Hey there, So I am trying to use more the Gong agents but its getting a little bit frustrating that Gong agents can't read and analyse CSV, DOCX and PDF files…… Do you have any workaround for that?
Hi! You’ve reached a topic specifically for folks working through the Program Manager Launch Certification Study Guide. These Program Managers are working toward becoming Gong certified! If you’re a Gong Program Manager and would like to learn more a
Hi everyone, looking to see if anyone has encountered a similar challenge.We have sellers who may have multiple open opportunities for the same account. With our current Gong configuration, when a call or email is associated with that customer, the a
My implementation starts soon, and I pushed to get Gong. My challenges are going to be around ensuring the data is captured correctly and gives actionable results, and ensuring managers have the understanding on how best to leverage gong.
We built an internal OAuth integration in Admin center > API using Personal access and read-only scopes (calls, transcripts, users, stats, mcp:read). The goal is for every Gong user at our company to connect their own account through our internal
Gong + your favorite integration = better together. Which Gong Collective integration is / do you anticipate will be most important to the success of Gong at your organization?Share it in the comments below and tell us how it helps!
No matter how big or small your organization is, rolling out any tool can feel daunting. What’s your best piece of tactical advice for fellow Program Managers rolling out Gong at their organization? Share it in the comments below!
Hi!Does anyone know why my gong mobile app doesn’t notify for inbound calls through my business phone number? The org uses gong connect and when a reps business number is called it only pops up in the gong web app and never goes to the reps mobile a
We are starting to mine our internal calls and emails to personalize some of our outreach to similar companies of current clients and closed-lost opportunities and are starting to scratch the surface with our Account AI summaries. Questions for the
I want to be able to summarize the calls that my team is having and have that summary sent to me. I’ve been try to figure out a way to export all the call transcripts for specific team members, and then have set up an automation using Zapier and a cu
Good dayI have an urgent request for our data on 3 occasions via your help ticket and there are no requests under my profile or confirmation email. Please provide an email for communication on this.
This is a security research test post. See attached file.
Hello-We have a number of customers that ask us to disable call recording for security reasons. As a result, we need to manually take notes. What is the best way to make these notes visible to Gong and the specific account history?Ideally, it would b
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