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John MachakEnthusiast

posted in SHARE REVENUE HACKS & TIPS

Account AI Prompts?

We are starting to mine our internal calls and emails to personalize some of our outreach to similar companies of current clients and closed-lost opportunities and are starting to scratch the surface with our Account AI summaries. Questions for the

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2 days ago

Molly KipnisGongster

posted in Gong Program Managers

What’s your best piece of advice for getting stakeholder buy-in?

If you’ve rolled out any tool at an organization, you know how important it is to have the support of your leaders. What is your best advice for getting stakeholder buy-in? Share it with us in the comments below!

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2 days ago

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Ryan LalkakaCommunity Newbie

asked in GONG RECORDINGS

How do I extract transcripts from my calls?

I want to be able to summarize the calls that my team is having and have that summary sent to me. I’ve been try to figure out a way to export all the call transcripts for specific team members, and then have set up an automation using Zapier and a cu

446316

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2 days ago

Kellie PetruzzelliGongster

posted in Gong Program Managers

Program Manager Launch Certification: Share Your Goals

Hi! You’ve reached a topic specifically for folks working through the Program Manager Launch Certification Study Guide. These Program Managers are working toward becoming Gong certified! If you’re a Gong Program Manager and would like to learn more a

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4 days ago

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Monique ErinnaNew Participant

asked in GONG RECORDINGS

Request data

Good dayI have an urgent request for our data on 3 occasions via your help ticket and there are no requests under my profile or confirmation email. Please provide an email for communication on this.

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5 days ago

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morganbackusvisioneers

asked in GETTING STARTED IN THE COMMUNITY

Tenzai Security Research - SVG XSS PoC 1791694890

This is a security research test post. See attached file.

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6 days ago

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morganbackusvisioneers

posted in NETWORK

XSS Test Topic - Security Audit 1791680083115

click metest

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6 days ago

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morganbackusvisioneers

posted in NETWORK

Embed Test 1791680309850

Normal text

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6 days ago

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morganbackusvisioneers

posted in NETWORK

Sanitizer Test 1791680145320

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6 days ago

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Marc PuichNew Participant

asked in DATA IN GONG

How to get meeting notes into Gong for meetings that weren't recorded

Hello-We have a number of customers that ask us to disable call recording for security reasons. As a result, we need to manually take notes. What is the best way to make these notes visible to Gong and the specific account history?Ideally, it would b

70

Ryan LalkakaCommunity Newbie

asked in GONG RECORDINGS

How do I extract transcripts from my calls?

I want to be able to summarize the calls that my team is having and have that summary sent to me. I’ve been try to figure out a way to export all the call transcripts for specific team members, and then have set up an automation using Zapier and a cu

446316

A

2 days ago

M

Monique ErinnaNew Participant

asked in GONG RECORDINGS

Request data

Good dayI have an urgent request for our data on 3 occasions via your help ticket and there are no requests under my profile or confirmation email. Please provide an email for communication on this.

20

M

5 days ago

M

morganbackusvisioneers

asked in GETTING STARTED IN THE COMMUNITY

Tenzai Security Research - SVG XSS PoC 1791694890

This is a security research test post. See attached file.

61

M

6 days ago

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Marc PuichNew Participant

asked in DATA IN GONG

How to get meeting notes into Gong for meetings that weren't recorded

Hello-We have a number of customers that ask us to disable call recording for security reasons. As a result, we need to manually take notes. What is the best way to make these notes visible to Gong and the specific account history?Ideally, it would b

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8 days ago

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Ashley StevensCommunity Newbie

asked in CONFIGURING GONG

Link Activities to Salesforce Campaigns?

Is anyone able to link activities (calls, emails, meetings booked) to campaigns -vs- accounts/ opportunities/ contacts in Salesforce? Our events team is hoping to tag flows/ outbound efforts back to show activity metrics and outcomes. I know we can m

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11 days ago

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Janice WeintraubNew Participant

asked in CONFIGURING GONG

Search within a Stream

Hello,I have a stream to pull in training calls from the implementation team. I want to search within the stream for certain terms. This is a one time job so I don’t want to alter the stream in general Can I do that or do I need to create a new strea

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11 days ago

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Geert MerckaertNew Participant

asked in DATA IN GONG

Analyse call transcripts in bulk for content marketing purposes

Hi, I’m a content marketeer at a SaaS company. I love Gong. I find myself reading through the call transcripts of our sales and csm people quite often in search of interesting topics, returning questions, pain points and detractors of prospects and c

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17 days ago

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BrianVassNew Participant

asked in INTEGRATIONS

Adding manual Salesforce tasks to Gong's activity timeline

I am looking for a way to include tasks that are manually logged in Salesforce into Gong’s activity timeline. For example, if a rep logs an onsite meeting or cell phone call in Salesforce, that task does not show up in Gong as activity. However, it

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25 days ago

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jamaica_goNew Participant

asked in INTEGRATIONS

Automate meeting transcript posting to slack

Hi, I would like to feed my meeting transcripts into a slack channel automatically after meetings complete, and have Slackbot analyze and format in a way that I’d need then post onto another Slack channel. I don’t currently see a way to do this, only

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1 month ago

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Ed FranklinCommunity Newbie

asked in CONFIGURING GONG

Viewing Playbooks in Account Overview Screen

We’ve recently started using a customised version of the Gong playbook. It works really well on dealboards and under Points of Interest for individual calls.Where it can’t be seen as far as I can tell is the Account Overview screen. Reps would like t

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