WELCOME TO THE VISIONEER COMMUNITY

"Why will we lose this deal?"

This is a fun tip I learned at a Gong fireside chat. At the deal level you can ask Gong AI “why will we lose this deal?” The AI will break out all gaps and missing pieces in your opp. Now your rep can use this intel to go back to the prospect with th

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5 days ago

emily.mcgrathCommunity Newbie

What are your AI Builder Wins? Here are mine!

A lot of teams I’ve been working with lately are realizing they’re sitting on a treasure trove of data and that AI Builder is a fast way to turn that into real, practical value and content without a heavy lift on their team’s part. Here are a few qui

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8 days ago

GETTING STARTED IN THE COMMUNITY

Joanna PenryNew Participant

Frontline Manager Foundation Certification

Hi. I am just starting the Foundation Certification. I am in Sales Ops and work with the Sales Team and excited to learn more about how Gong can help us. Any tips on the certification program?

David EdelinskiNew Participant

INTEGRATIONS

Will fetching Call briefs via API be supported?

Hi Gong team,I've set up a Call brief in Agent Studio (AI Briefer) and it works great in the UI. I'd like to be able to retrieve the brief output programmatically via API.I noticed the existing GET /v2/entities/get-brief endpoint is built specificall

351

jbarrowCommunity Newbie

Theme Spotter - Questions

I want to use theme spotter to identify the top industry terms and acronyms used on customer calls. I want this information to help with my onboarding of new BDRs and sellers that don’t have industry experience. It looks like there are only speci

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Joe RoseNew Participant

Gong call stream weith 180-200 keywords does not feed into Slack

Hello,I need to catch every mention of security tools and source code management repositories from our customer tools.Gong seems to be struggling with the volume of calls in scope, and also the number of keywords in the filter (it let me enter them a

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GONG EDUCATION & TRAINING

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Dana ChungGongster

Gong Academy: NEW Program Manager Getting Started Learning Paths!

Our Program Manager Certification program is a great way to learn the ins and outs of implementing Gong at your organization. But if you’re short on time, check out our Getting Started paths! Gong Foundation PM GS LP Gong Forecast PM GS LP Gong Eng

ZsofiaNew Participant

SHARE REVENUE HACKS & TIPS

Gong Forecasting Edge Case

Hi,We have a curious case with Gong forecasting.Our reps are working on a 50k renewal deal, and they are quite sure they will close this => so they put the deal to “Commit” forecast category.However - there’s a chance for a huge expansion, so the

Kenton BarelloNew Participant

"Why will we lose this deal?"

This is a fun tip I learned at a Gong fireside chat. At the deal level you can ask Gong AI “why will we lose this deal?” The AI will break out all gaps and missing pieces in your opp. Now your rep can use this intel to go back to the prospect with th

Joanna PenryNew Participant

GETTING STARTED IN THE COMMUNITY

Frontline Manager Foundation Certification

Hi. I am just starting the Foundation Certification. I am in Sales Ops and work with the Sales Team and excited to learn more about how Gong can help us. Any tips on the certification program?

David EdelinskiNew Participant

INTEGRATIONS

Will fetching Call briefs via API be supported?

Hi Gong team,I've set up a Call brief in Agent Studio (AI Briefer) and it works great in the UI. I'd like to be able to retrieve the brief output programmatically via API.I noticed the existing GET /v2/entities/get-brief endpoint is built specificall

351

jbarrowCommunity Newbie

Theme Spotter - Questions

I want to use theme spotter to identify the top industry terms and acronyms used on customer calls. I want this information to help with my onboarding of new BDRs and sellers that don’t have industry experience. It looks like there are only speci

161

Joe RoseNew Participant

Gong call stream weith 180-200 keywords does not feed into Slack

Hello,I need to catch every mention of security tools and source code management repositories from our customer tools.Gong seems to be struggling with the volume of calls in scope, and also the number of keywords in the filter (it let me enter them a

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Personalize gong dialer voicemail

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Erin PriddleCommunity Newbie

CONFIGURING GONG

Hi there,Is there a way to personalize our Gong dialer voicemail greeting? It’s a very generic, robotic message that could lead the prospect to think they have dialled the wrong number.

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24 days ago

Nisha BaxiCommunity Manager

CONTEST: What’s Your #MyGongSecret with AI Agents?

You’re a Gong power user — and you deserve a reward for your expertise. So I want to hear how you are using Gong AI Agents to drive real results inside your organization.Share your best practice in the Visioneer Community between now and

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25 days ago

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Ana FloresCommunity Newbie

Does Gong's AI Briefer respect source priority between Conversation Intelligence and Web data?

Hi Gong community 👋I'm building an Account Overview AI Briefer that pulls from two sources: Conversation Intelligence (call transcripts, emails, meetings) Public web enrichment (prospect's website, LinkedIn, etc.) My goal is for the brief to behav

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29 days ago

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Matthew PenceNew Participant