WELCOME TO THE VISIONEER COMMUNITY

Integration with SugarCRM

Hi everyone,Are there any SugarCRM users out there? There is no native integration between Gong and Sugar, and I am looking for a way to log calls to contacts, accounts, and opps in SugarCRM.Zapier looks to have some connectors, but I have not been a

1801

17 hours ago

M

Marco RiveraNew Participant

Gong Program Managers

How have you / are you planning to track Gong adoption at your organization?

As part of this planning I like the coaching, select the champions and guide the new users together!

Zoe YNew Participant

Does Gong map activities only based on direct account-contact relationship in Salesforce

It seems like Gong only maps activities to accounts based on the direct account-contact relationship. If an contact is indirectly related to multiple accounts, I’d like the activities to show up across multiple accounts. Wondering if this is possible

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22 hours ago

Kellie PetruzzelliGongster

Gong Program Managers

Program Manager Launch Certification: Share Your Goals

Hi! You’ve reached a topic specifically for folks working through the Program Manager Launch Certification Study Guide. These Program Managers are working toward becoming Gong certified! If you’re a Gong Program Manager and would like to learn more a

RyanP1New Participant

GONG EDUCATION & TRAINING

How to bulk assign trainer

HI! LOVE GONG! Longtime Gong user here, newer user to Gong Enable (SOOOOOO PUMPED). I wanted to ask if anyone had workarounds to assign the trainings in bulk? I know we could assign by clicking the CRO and everyone under his org but not the entire 18

132

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TBoggsNew Participant

Recording Microsoft Teams Call Queues in conference mode

All of our Microsoft Teams Call Queues are in conference mode. This has many benefits most notably faster call pickup. When we signed up for Gong, we knew this wasn’t supported by the Numonix recording bot and created a work around using the upload a

122

SHARE YOUR BEST PRACTICES

Nisha BaxiCommunity Manager

Gong AI Agents Meetup + 10 AI Workflow Guides!

Quick Note:Thank you to everyone who joined today's AI Agent Best Practice Meetup. I will be honest, I had no slides, no seed content, and no idea how many people would show up. You showed up anyway and you brought the goods.27 Visioneers. 10 real w

Paul UrfiCommunity Newbie

GONG RECORDINGS

Exporting comments with specific hashtags

Is it possible to export comments from a call that have specific hashtags? Even better, is it possible to set up some type of automation to export those comments? For example, as I review a call I might makes comments that start with a hashtag with a

2568

9 days ago

A

Ashley StevensCommunity Newbie

Link Activities to Salesforce Campaigns?

Is anyone able to link activities (calls, emails, meetings booked) to campaigns -vs- accounts/ opportunities/ contacts in Salesforce? Our events team is hoping to tag flows/ outbound efforts back to show activity metrics and outcomes. I know we can m

Paula LizardoNew Participant

DEALS

Add variable for CC, BCC and To

I would like to use Gong to send some campaigns to my contacts.In the emails I am sending, I would like to add a variable CC, BCC or even from options, so that the email template picks up the variable dynamically rather than having this fixed. For eg

Ruben SanchezNew Participant

Integration with SugarCRM

Hi everyone,Are there any SugarCRM users out there? There is no native integration between Gong and Sugar, and I am looking for a way to log calls to contacts, accounts, and opps in SugarCRM.Zapier looks to have some connectors, but I have not been a

1801

17 hours ago

M

Marco RiveraNew Participant

Gong Program Managers

How have you / are you planning to track Gong adoption at your organization?

As part of this planning I like the coaching, select the champions and guide the new users together!

Zoe YNew Participant

Does Gong map activities only based on direct account-contact relationship in Salesforce

It seems like Gong only maps activities to accounts based on the direct account-contact relationship. If an contact is indirectly related to multiple accounts, I’d like the activities to show up across multiple accounts. Wondering if this is possible

RyanP1New Participant

GONG EDUCATION & TRAINING

How to bulk assign trainer

HI! LOVE GONG! Longtime Gong user here, newer user to Gong Enable (SOOOOOO PUMPED). I wanted to ask if anyone had workarounds to assign the trainings in bulk? I know we could assign by clicking the CRO and everyone under his org but not the entire 18

132

T

TBoggsNew Participant

Recording Microsoft Teams Call Queues in conference mode

All of our Microsoft Teams Call Queues are in conference mode. This has many benefits most notably faster call pickup. When we signed up for Gong, we knew this wasn’t supported by the Numonix recording bot and created a work around using the upload a

122

Exporting comments with specific hashtags

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Paul UrfiCommunity Newbie

GONG RECORDINGS

Is it possible to export comments from a call that have specific hashtags? Even better, is it possible to set up some type of automation to export those comments? For example, as I review a call I might makes comments that start with a hashtag with a

2568

9 days ago

A

Ashley StevensCommunity Newbie

Link Activities to Salesforce Campaigns?

Is anyone able to link activities (calls, emails, meetings booked) to campaigns -vs- accounts/ opportunities/ contacts in Salesforce? Our events team is hoping to tag flows/ outbound efforts back to show activity metrics and outcomes. I know we can m

Erin PriddleCommunity Newbie

How to change the subject line in a forwarded/reply to email

Hello!I want to follow up with a prospect from my previous email, but I’d like to update the subject line. They are not in a gong flow.I’ve tried both replying to and forwarding my last email but in both instances, I can’t seem to edit the subject li

Erin PriddleCommunity Newbie