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WELCOME TO THE VISIONEER COMMUNITY

1,027 Posts
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WHAT'S NEW IN THE COMMUNITY

CONTEST: What’s Your #MyGongSecret with AI Agents?

You’re a Gong power user — and you deserve a reward for your expertise. So I want to hear how you are using Gong AI Agents to drive real results insid...

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Trending questions

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Erin PriddleCommunity Newbie

CONFIGURING GONG

Personalize gong dialer voicemail

Hi there,Is there a way to personalize our Gong dialer voicemail greeting? It’s a very generic, robotic message that could lead the prospect to think they have dialled the wrong number.

Joanna PenryNew Participant

GETTING STARTED IN THE COMMUNITY

Frontline Manager Foundation Certification

Hi. I am just starting the Foundation Certification. I am in Sales Ops and work with the Sales Team and excited to learn more about how Gong can help us. Any tips on the certification program?

30

J

4 days ago

Nisha BaxiCommunity Manager

SHARE YOUR BEST PRACTICES

CONTEST: What’s Your #MyGongSecret with AI Agents?

You’re a Gong power user — and you deserve a reward for your expertise. So I want to hear how you are using Gong AI Agents to drive real results inside your organization.Share your best practice in the Visioneer Community between now and

60618

5 days ago

Molly KipnisGongster

Gong Program Managers

What Gong Collective integration has the most impact on your organization?

Gong + your favorite integration = better together. Which Gong Collective integration is / do you anticipate will be most important to the success of Gong at your organization?Share it in the comments below and tell us how it helps!

79784

5 days ago

A

Ana FloresCommunity Newbie

SHARE YOUR BEST PRACTICES

Does Gong's AI Briefer respect source priority between Conversation Intelligence and Web data?

Hi Gong community 👋I'm building an Account Overview AI Briefer that pulls from two sources: Conversation Intelligence (call transcripts, emails, meetings) Public web enrichment (prospect's website, LinkedIn, etc.) My goal is for the brief to behav

51

8 days ago

Molly KipnisGongster

Gong Program Managers

What’s your best piece of advice for getting stakeholder buy-in?

If you’ve rolled out any tool at an organization, you know how important it is to have the support of your leaders. What is your best advice for getting stakeholder buy-in? Share it with us in the comments below!

101969

9 days ago

M

Matthew PenceNew Participant

DATA IN GONG

Tracking email data with key words

Is there any way to track email data by using key words in AI Theme Spotter / ‘Ask AI’ in the Conversations tab? It seems like you can only track key words in calls for both and not emails. If you were able to track key words in emails somewhere then

Matthew PenceNew Participant

DATA IN GONG

Tracking email data with key words

Is there any way to track email data by using key words in AI Theme Spotter / ‘Ask AI’ in the Conversations tab? It seems like you can only track key words in calls for both and not emails. If you were able to track key words in emails somewhere then

30

M

10 days ago

Kellie PetruzzelliGongster

Gong Program Managers

Program Manager Launch Certification: Share Your Goals

Hi! You’ve reached a topic specifically for folks working through the Program Manager Launch Certification Study Guide. These Program Managers are working toward becoming Gong certified! If you’re a Gong Program Manager and would like to learn more a

Ashley StevensNew Participant

CONFIGURING GONG

Link Activities to Salesforce Campaigns?

Is anyone able to link activities (calls, emails, meetings booked) to campaigns -vs- accounts/ opportunities/ contacts in Salesforce? Our events team is hoping to tag flows/ outbound efforts back to show activity metrics and outcomes. I know we can m

Erin PriddleCommunity Newbie

CONFIGURING GONG

Personalize gong dialer voicemail

Hi there,Is there a way to personalize our Gong dialer voicemail greeting? It’s a very generic, robotic message that could lead the prospect to think they have dialled the wrong number.

Joanna PenryNew Participant

GETTING STARTED IN THE COMMUNITY

Frontline Manager Foundation Certification

Hi. I am just starting the Foundation Certification. I am in Sales Ops and work with the Sales Team and excited to learn more about how Gong can help us. Any tips on the certification program?

30

J

4 days ago

Nisha BaxiCommunity Manager

SHARE YOUR BEST PRACTICES

CONTEST: What’s Your #MyGongSecret with AI Agents?

You’re a Gong power user — and you deserve a reward for your expertise. So I want to hear how you are using Gong AI Agents to drive real results inside your organization.Share your best practice in the Visioneer Community between now and

60618

5 days ago

A

Ana FloresCommunity Newbie

SHARE YOUR BEST PRACTICES

Does Gong's AI Briefer respect source priority between Conversation Intelligence and Web data?

Hi Gong community 👋I'm building an Account Overview AI Briefer that pulls from two sources: Conversation Intelligence (call transcripts, emails, meetings) Public web enrichment (prospect's website, LinkedIn, etc.) My goal is for the brief to behav

51

8 days ago

M

Matthew PenceNew Participant

DATA IN GONG

Tracking email data with key words

Is there any way to track email data by using key words in AI Theme Spotter / ‘Ask AI’ in the Conversations tab? It seems like you can only track key words in calls for both and not emails. If you were able to track key words in emails somewhere then

Ashley StevensNew Participant

CONFIGURING GONG

Link Activities to Salesforce Campaigns?

Is anyone able to link activities (calls, emails, meetings booked) to campaigns -vs- accounts/ opportunities/ contacts in Salesforce? Our events team is hoping to tag flows/ outbound efforts back to show activity metrics and outcomes. I know we can m

Amy BryceCommunity Newbie

INTERNAL COLLABORATION

Zoom Phone Calls Inconsistently Logging--Anyone already solved for this?

We use Zoom Phone for nearly all of our phone calls, and we are finding that call attempts and shorter recordings are not consistently getting to either gong or our CRM (Salesforce). We see maybe 1 out of 3 in Salesforce.We are stumped. We were won

An PeetersNew Participant

Developers

Persona distinction by color

Would it be possible to change the color of the circle next to the persona name when it moves from lead to contact, in order to create a clear visual distinction and therefor adjust approach.This would significantly improve the workflow of users work

101

16 days ago

C

Chantal VerhoeveNew Participant

COACHING

AI Scorecard - How do I automatically score previous recorded calls?

Hi!So I’ve just set up an AI Scorecard and enabled automatic review. I have published the AI scorecard and would now like to let the AI scorecard review past calls. I’ve searched through the help center but can’t seem to find how this is done.When I

413

19 days ago

I

Irfan WaniNew Participant

Developers

Telephony integration with Gong

Hello Everyone, We built a telephony integration with Gong where we sync call data with Gong. The integration went well (functionality wise). Everything is working fine and now we want to go live on Gong marketplace.We already have access to develop

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