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Irfan WaniNew Participant

Hello Everyone, We built a telephony integration with Gong where we sync call data with Gong. The integration went well (functionality wise). Everything is working fine and now we want to go live on Gong marketplace.We already have access to develop

just now

Andrea CantrellCommunity Manager

Frontline Managers

Frontline Manager Certification Discussion

Hi! You’ve reached a topic specifically for folks working through a frontline manager study guide. These leaders are working toward becoming Gong certified! If you’re a people manager and want to learn more about certification, please click here!Hell

30040

11 hours ago

jbarrowCommunity Newbie

GONG EDUCATION & TRAINING

How to UN-pause a flow?

Hi All - I have a flow that I have created for my team to reach out to people after the have signed on with our team. The first step confirms that they are implemented and then another step asking if they are starting to see value. I don’t want t

2 days ago

Kellie PetruzzelliGongster

Gong Program Managers

Program Manager Launch Certification: Share Your Goals

Hi! You’ve reached a topic specifically for folks working through the Program Manager Launch Certification Study Guide. These Program Managers are working toward becoming Gong certified! If you’re a Gong Program Manager and would like to learn more a

4042510

2 days ago

Nick RuoccoCommunity Newbie

DEALS

Using the "Accuracy" report within Forecast Analytics

I lead sales for a team of 8 AEs - we’ve been using Gong forecast for 2 months now. Every Monday morning, AEs update their forecast. We have 3 “forecast categories” (Commit / Maybe / Surprise) They update / enter a new forecast number for each cate

4 days ago

Rana SquiresNew Participant

DEALS

When the customer says - NO Recording! Updated - Please use this one.

Hello Gong Community! LOVE gong scorecards! and the SFDC integration works beautifully. Here is the problem we are trying to solve. An opportunity says do not record this call. So you turn off Gong and recording. We use Zoom, it has has an AI c

8 days ago

Rana SquiresNew Participant

DEALS

When the customer says - NO Recording!

8 days ago

Ashley StevensNew Participant

CONFIGURING GONG

Link Activities to Salesforce Campaigns?

Is anyone able to link activities (calls, emails, meetings booked) to campaigns -vs- accounts/ opportunities/ contacts in Salesforce? Our events team is hoping to tag flows/ outbound efforts back to show activity metrics and outcomes. I know we can m

242

9 days ago

jbarrowCommunity Newbie

SHARE YOUR BEST-KEPT GONG SECRETS

Theme Spotter - How To Question

I have a need and am not 100% sure which AI option to use. I have two BDRs that are performing well above another. For clarity, the two BDRs are doing inboud. They have 48 MQLs this month and 7 and 6 closed won opportunities so far. The other

142

9 days ago

Chantal VerhoeveNew Participant

COACHING

AI Scorecard - How do I automatically score previous recorded calls?

Hi!So I’ve just set up an AI Scorecard and enabled automatic review. I have published the AI scorecard and would now like to let the AI scorecard review past calls. I’ve searched through the help center but can’t seem to find how this is done.When I

141

10 days ago

Irfan WaniNew Participant

Developers

Telephony integration with Gong

just now

jbarrowCommunity Newbie

GONG EDUCATION & TRAINING

How to UN-pause a flow?

2 days ago

Nick RuoccoCommunity Newbie

DEALS

Using the "Accuracy" report within Forecast Analytics

4 days ago

Ashley StevensNew Participant

CONFIGURING GONG

Link Activities to Salesforce Campaigns?

242

9 days ago

jbarrowCommunity Newbie

SHARE YOUR BEST-KEPT GONG SECRETS

Theme Spotter - How To Question

142

9 days ago

Chantal VerhoeveNew Participant

COACHING

AI Scorecard - How do I automatically score previous recorded calls?

141

10 days ago

Luke ShoemakerNew Participant

GONG RECORDINGS

Reporting on Calls Externally Shared

I am looking for a way to report from a macro perspective on calls that were shared/listened to externally. I have a theory that calls with post-demo engagement have higher win rates and quicker deal velocity. I’d like to see if I can prove it with d

14 days ago

Dave FitzgeraldNew Participant

DATA IN GONG

Gong AI Scorecards in API

We turned on AI scoring in our Gong account recently, but the scorecards that are being answered by Gong AI are not surfacing via the API. I am using the v2/stats/activity/scorecards endpoint and only filtering on the call date, but not seeing all th

211

14 days ago

Sam SansoneNew Participant

CONFIGURING GONG

Creating automated to do

I like the sound of this to do thats on the gong website. How do i create this myself?

111

14 days ago

Corey BullockNew Participant

Sales Enablement

Smart Tracker Question - Multi-threading

Hi Community,I have a question about creating a smart tracker, hoping anyone can help me out based on their experience.I am running some training with some Account Managers around multi-threading. The ask is for Account Managers to start asking thei

451

23 days ago

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