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WELCOME TO THE VISIONEER COMMUNITY

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Caroline BertinettiCommunity Newbie

CONFIGURING GONG

Create out-of-flow call tasks, in bulk, for prospects already in a flow

Hi all, first day using Gong. I’m an SDR using Engage.I want to dial prospects on Fridays, regardless of their step in a flow.Is there any way to create ancillary call tasks in bulk, for prospects that are already in a flow?I thought of a workaround

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12 hours ago

Molly KipnisGongster

Gong Program Managers

What Gong Collective integration has the most impact on your organization?

Gong + your favorite integration = better together. Which Gong Collective integration is / do you anticipate will be most important to the success of Gong at your organization?Share it in the comments below and tell us how it helps!

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13 hours ago

Daniel BrownCommunity Newbie

SHARE YOUR BEST PRACTICES

How are you using Gong to help your sales with accounts? Give examples

What is the BEST thing you have done with Gong?

201

15 hours ago

Molly KipnisGongster

Gong Program Managers

What’s your best piece of advice for getting stakeholder buy-in?

If you’ve rolled out any tool at an organization, you know how important it is to have the support of your leaders. What is your best advice for getting stakeholder buy-in? Share it with us in the comments below!

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15 hours ago

Kellie PetruzzelliGongster

Gong Program Managers

Program Manager Launch Certification: Share Your Goals

Hi! You’ve reached a topic specifically for folks working through the Program Manager Launch Certification Study Guide. These Program Managers are working toward becoming Gong certified! If you’re a Gong Program Manager and would like to learn more a

Katelyn VerrocchioNew Participant

SHARE YOUR BEST-KEPT GONG SECRETS

Contact reporting

Hi! New Gong user, I have some sales teams looking to report on their “main contacts”we currently have a forecasting dashboard set up where they can see contacts and the activities associated with them on on opportunity level however they may not be

61

2 days ago

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Andrea CantrellCommunity Manager

Frontline Managers

Frontline Manager Certification Discussion

Hi! You’ve reached a topic specifically for folks working through a frontline manager study guide. These leaders are working toward becoming Gong certified! If you’re a people manager and want to learn more about certification, please click here!Hell

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3 days ago

Arthur LeeCommunity Newbie

INTEGRATIONS

Snowflake + MCP

Are you using Gong Data Cloud with Snowflake?I’m exploring an MCP layer on top of Gong data, and I’m trying to additional real-world use cases.I’m not trying to replace Gong’s AI features. Gong Assistant, AI Briefer, Smart Trackers, scorecards, and r

162

3 days ago

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Erin PriddleCommunity Newbie

CONFIGURING GONG

Personalize gong dialer voicemail

Hi there,Is there a way to personalize our Gong dialer voicemail greeting? It’s a very generic, robotic message that could lead the prospect to think they have dialled the wrong number.

Jon DiDonatoCommunity Newbie

CONFIGURING GONG

Gong Dialer Recording Notification

Is there a way to set up Dialer to notify the person you are calling that it is being recorded? Right now it reminds our reps to let the contact know the call is being recorded, but we would rather have it be an automatic notification rather than rel

Caroline BertinettiCommunity Newbie

CONFIGURING GONG

Create out-of-flow call tasks, in bulk, for prospects already in a flow

Hi all, first day using Gong. I’m an SDR using Engage.I want to dial prospects on Fridays, regardless of their step in a flow.Is there any way to create ancillary call tasks in bulk, for prospects that are already in a flow?I thought of a workaround

123

12 hours ago

K

Katelyn VerrocchioNew Participant

SHARE YOUR BEST-KEPT GONG SECRETS

Contact reporting

Hi! New Gong user, I have some sales teams looking to report on their “main contacts”we currently have a forecasting dashboard set up where they can see contacts and the activities associated with them on on opportunity level however they may not be

61

2 days ago

E

Erin PriddleCommunity Newbie

CONFIGURING GONG

Personalize gong dialer voicemail

Hi there,Is there a way to personalize our Gong dialer voicemail greeting? It’s a very generic, robotic message that could lead the prospect to think they have dialled the wrong number.

Ashley StevensCommunity Newbie

CONFIGURING GONG

Link Activities to Salesforce Campaigns?

Is anyone able to link activities (calls, emails, meetings booked) to campaigns -vs- accounts/ opportunities/ contacts in Salesforce? Our events team is hoping to tag flows/ outbound efforts back to show activity metrics and outcomes. I know we can m

725

8 days ago

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zacgillmanNew Participant

INTEGRATIONS

Only Import Specific Account Record Types

We have a number of different account record types:Client (roughly 100) Client Subgroup (multiple thousands) Vendor Potential ClientBut, we only want to import and be able to automatically associate to the Client and Potential Client account record t

121

11 days ago

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David EdelinskiNew Participant

INTEGRATIONS

Will fetching Call briefs via API be supported?

Hi Gong team,I've set up a Call brief in Agent Studio (AI Briefer) and it works great in the UI. I'd like to be able to retrieve the brief output programmatically via API.I noticed the existing GET /v2/entities/get-brief endpoint is built specificall

702

11 days ago

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Dana ChungGongster

GONG EDUCATION & TRAINING

NEW in Gong Academy: Program Manager Getting Started Learning Path for Gong Enable

Program Managers, our latest learning path just dropped: Getting Started with Gong Enable. Check out this path if you want to learn how to set up Gong Enable for your organization, including how to configure scorecards and AI Trainer.Visit the path:

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11 days ago

RyanCahillHigh roller

Sales Enablement

Anyone used Gong for Voice of the Customer Analysis?

Interested to hear anyones experience or insights in leveraging Gong to complete Voice of the Customer analysis. We have a client that wants to better understand the following: How a new product release is resonating with their install base? What ar

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12 days ago

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ZsofiaNew Participant

SHARE REVENUE HACKS & TIPS

Gong Forecasting Edge Case

Hi,We have a curious case with Gong forecasting.Our reps are working on a 50k renewal deal, and they are quite sure they will close this => so they put the deal to “Commit” forecast category.However - there’s a chance for a huge expansion, so the

241

17 days ago

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Monique BeaudouinNew Participant

SHARE REVENUE HACKS & TIPS

How are your teams using the new Account Boards?

We’re starting to scope out how we want to build Account Boards for our teams, and I was curious how other orgs are utilizing this new feature.What kinds of Account Boards are you creating? And for what audience(s)?How are you incorporating Account

141

17 days ago