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Question

salesforce integration - custom fields

  • 2 June 2024
  • 3 replies
  • 132 views

In gong you can ask anything relating to a call. And it seems to work pretty well. 
 

In salesforce we have a number of fields in our opportunity relating to customer goals, pains, risks etc. 

 

it would be good if we could map a field from salesforce, phrase it as a question for gong ai and then automatically populate the field in salesforce. 

3 replies

Userlevel 6
Badge +1

Hi @Craig Hall! Thanks of sharing your Ask Anything feedback and this Salesforce integration idea.

I highly recommend submitting this as a feature request (you can do that on the righthand side of this page) so that our Product team can prioritize it!  

Great idea! Mapping Salesforce fields to Gong AI questions and automating the population of Salesforce fields is indeed a powerful way to streamline data entry and enhance the accuracy of insights.

Userlevel 2
Badge +1

@gregbowers Thank you for this valuable feedback!

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