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Trending questions

Link Activities to Salesforce Campaigns?

Is anyone able to link activities (calls, emails, meetings booked) to campaigns -vs- accounts/ opportunities/ contacts in Salesforce? Our events team is hoping to tag flows/ outbound efforts back to show activity metrics and outcomes. I know we can m

14 hours ago

Austin N

CONFIGURING GONG

Viewing Private Scorecard Results

Can you view private scorecard results without downloading?

233

14 hours ago

Kellie PetruzzelliGongster

Gong Program Managers

Program Manager Launch Certification: Share Your Goals

Hi! You’ve reached a topic specifically for folks working through the Program Manager Launch Certification Study Guide. These Program Managers are working toward becoming Gong certified! If you’re a Gong Program Manager and would like to learn more a

3856500

23 hours ago

Andrea CantrellCommunity Manager

Frontline Managers

Frontline Manager Certification Discussion

Hi! You’ve reached a topic specifically for folks working through a frontline manager study guide. These leaders are working toward becoming Gong certified! If you’re a people manager and want to learn more about certification, please click here!Hell

21331

2 days ago

Jess ArmstrongGongster

ALL ABOUT REVENUE AI

AI Prompting for GTM Strategy

There was a lot of great discussion on todays webinar about implementing AI trackers and prompting best practices. Let’s keep the conversation going.

932

8 days ago

Jess ArmstrongGongster

ALL ABOUT REVENUE AI

AI Prompting for GTM Strategy

There was a lot of great discussion on todays webinar about implementing AI trackers and prompting best practices. Let’s keep the conversation going.

8 days ago

Molly KipnisCommunity Manager

Gong Program Managers

What Gong Collective integration has the most impact on your organization?

Gong + your favorite integration = better together. Which Gong Collective integration is / do you anticipate will be most important to the success of Gong at your organization?Share it in the comments below and tell us how it helps!

71878

10 days ago

Edward ChamberlinNew Participant

CONFIGURING GONG

Applying fonts to personlisation tokens

Hello,We have been using Gong in our nurture outreach, and use personalisation tokens for recipient names. One problem I have been having is that - unless we edit it manually every time we create a new email - the personalisation text is in a differe

172

10 days ago

Aimee GautierNew Participant

HOW GONG USES GONG

Help me track more daily activity

Hi,I’m trying to track my daily activity accurately in Gong, but at the moment I can only log activity if it’s a call made through Gong or an email sent directly from Gong.A large part of my engagement happens outside of Gong, for example conversatio

131

14 days ago

Josh ChieroNew Participant

Sales Enablement

Exporting list of people who have opened an email

I’m looking to export a list of all contacts who’ve opened the first email in a particular flow in order to do a more curated outreach. I see you can filter the email status to opened to see these contacts, but I don’t see a way to easily export this

936

14 days ago

Ashley StevensNew Participant

CONFIGURING GONG

Link Activities to Salesforce Campaigns?

14 hours ago

Austin N

CONFIGURING GONG

Viewing Private Scorecard Results

Can you view private scorecard results without downloading?

233

14 hours ago

Jess ArmstrongGongster

ALL ABOUT REVENUE AI

AI Prompting for GTM Strategy

There was a lot of great discussion on todays webinar about implementing AI trackers and prompting best practices. Let’s keep the conversation going.

8 days ago

Edward ChamberlinNew Participant

CONFIGURING GONG

Applying fonts to personlisation tokens

172

10 days ago

Josh ChieroNew Participant

Sales Enablement

Exporting list of people who have opened an email

936

14 days ago

Kavitha IndrakumarNew Participant

GETTING STARTED IN THE COMMUNITY

Adopting Gong

We are tracking how many sellers use Gong and recording of the calls is very helpful

15 days ago

Atiq RehmanCommunity Newbie

INTEGRATIONS

Ability to run external 3rd party APIs from within Gong

Hi Does anybody know if there is a way to run APIs from within Gong itself. ideally what I am looking for is that after every recording, we link to a 3rd party system that we push the recording, transcript and metadata to. So rather than have the 3rd

TheoNew Participant

Hello! Relativelty new to Gong here and just went live on Tuesday with the team. Which is exciting. I am currently in the process of building dashboards for our CRO and executive team and need some ideas. They are pretty open to what is best practice

411

30 days ago

Kaitlyn TaylorNew Participant

CONFIGURING GONG

Multiple Account Associations to 1 Task

When testing account association, we want to have our settings set to a single activity. However, when simulating in the AI Activity Mapper Settings, multiple Accounts are still associated. How do we know which one of these will be the Account with

Does the API provide last modified for calls/conversations?

Similar to how the Data Cloud integrations provide ETL_MODIFIED_DATETIME (a timestamp of the date and time the data was modified), it would be really helpful for each call record to also include a similar field in API responses. This would be useful

141

1 month ago