Hello, I tried screen-sharing a Gong meeting recording with a counterpart in a Microsoft Teams environment, and the sound was not coming through on her end. We tried some audio troubleshooting within Teams, but to no avail. Has anyone else had this happen, and if so, what was the solution to correct it? Thanks much!
--Ryan Austin
Hey
Sorry to hear this happened — I recommend reaching out to our Support team so they can look into your specific instance and help you troubleshoot. You can do that here: https://contact.gong.io/hc/en-us/requests/new
I hope this helps!
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