Program Manager Launch Certification: Share Your Goals

Kellie Petruzzelli
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(Hi! You’ve reached a topic specifically for folks participating in the Program Manager Launch Certification. If you’re a Gong Program Manager and would like to learn more about getting certified, please click here!)

 

Hello Program Managers – welcome to the Gong Community! As we talked about back in the Academy, being Gong certified means that you’ll visit the Community regularly to connect with other Gong users, help answer questions about Gong, learn from each other, and share your own ideas and best practices. 

 

Another awesome aspect about the Community is that it connects you and other Gong customers directly with Gongsters (i.e., the folks who work at Gong). We pop in all the time to share news, answer questions, provide tips and tricks, and participate in the conversations our customers are having.  

 

To that end, your first assignment for your Launch Certification is to answer at least one of the following questions:

  1. What is at least one thing you want to learn during the Program Manager Launch Certification? 

  2. What is your goal in becoming Launch Certified?

  3. What is one take away you’re hoping to gain from the Program Manager Launch Certification?

 

(If you want to answer more than one, that’s okay—feel free to share as much as you’d like!)

 

Congrats on tackling the first of your Community assignments! Feel free to pop back over to the Gong Academy when you’re finished to keep learning. :) 

369 replies

A
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My top goals with gong are to 1) increase revenue attainment, 2) shorten the deal cycle 3) increase win rate and overall working smarter and not hard 🙌

L

What is your goal in becoming Launch Certified?

My goal is to be able to better support our RevOps team as well as our Sales team by fully understanding Gong and its capabilities. As a newer employee to my company, I can see that our org is not leveraging Gong to it’s full potential which is negatively impacting our reps. Being Launch Certified will make me a SME of Gong which will allow me to train and coach our team to Gong best practices.

W

My goal is to learn about best practices and all of the features Gong has released since our implementation to ensure we are getting the most value possible out of the tool. 

Kerry Heilskov
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One thing I want to learn during the certification is how to get all that we can from Gong to elevate our sales teams.  There is so much information and so many resources available, so I’m hoping to gain a good understanding of how to streamline my knowledge and have a structured plan to implement.  My goal in being certified is to be seen as a valued resource and SME for Gong, so others will be confident in coming to me for guidance.  So I think my biggest take away that I’m hoping for is the ultimate plan of implementation for our organization.

M
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I work closely with the Sales Team and want to learn how the managers and account reps can leverage the full stack of Gong capabilities to measure what is working best, and to scale those behaviors.

M

  1. What is at least one thing you want to learn during the Program Manager Launch Certification? I have successfully set up an SFDC integration in the past and we are seeing a lot of value there. That said, as my career progresses, I’m sure that I will have to set up Gong in other sales stacks as well. I am looking forward to learning how to set up additional integrations. 

  2. What is one take away you’re hoping to gain from the Program Manager Launch Certification? Best practices for driving executive engagement. In our current implementation, sellers and front line managers see the most value. But, as I launch Gong in future orgs, I would love to get some tips/tricks for getting execs as pumped on using deal boards as I am. 

D

What is at least one thing you want to learn during the Program Manager Launch Certification? 

Looking to optimize how we do call review and 1:1 coaching for our sales staff.

Another goal is to be certified to collaborate with other experts in the field.

A

My goal is to walk away from the certification program with higher confidence in facilitating executive alignment regarding recording calls in a global environment. As a result, I expect to learn the order of operations for GTM end users’ workflows as separate from PM/PMM stakeholders. I imagine wisdom from other community members will be shared along the way. 

 

 

Bryan Wolski

My goal is always to maximize the value we receive from Gong. The tool has so much more to offer than what many users realize. I hope the certification will help me to continue to be a power user in my organization and the first stop for questions on the solution.

Bryan W
K

My goal in becoming Launch certified is to better understand how to drive performance and coaching through Gong. I’m also looking to make sure our team is using Gong to the fullest of its ability and that I understand how my team should best utilize it as ICs, collaborators, and managers.

M

My goal in becoming launch certified is to deepen my understanding of the Gong platforms capabilities and increase my effectiveness at using the tool for the success of my company.

M

My goal in becoming Gong certified is how to best leverage Gong for training, enablement and scaling purposes for our entire organization. We have recently rolled out the tool to our Customer Success team and am excited to learn the depths of the product to roll out to a new team. 

I

What is your goal in becoming Launch Certified?

My goal is to become a Gong SME and share best practices with my team in order to drive adoption of all the features Gong has to offer!

S

I want to understand how to use Gong’s deeper features to help our sales team learn.

A
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My goal is to become a Gong SME for our sales team.

Solomon Campbell
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Hi all,

My name is Solomon, I am excited to be a part of the Gong community. I am born and raised in Atlanta, GA. I’ve traveled to over 10 countries, and am an avid NBA fan. I enjoy data and have a passion for it. When it comes to Gong this is what I want to learn.

 

  1. What is at least one thing you want to learn during the Program Manager Launch Certification?  How to effectively use Gong to increase revenue for our Sales organization.
  2. What is your goal in becoming Launch Certified? To master the intricacies of Gong as we roll out our sales plan globally.
  3. What is one take away you’re hoping to gain from the Program Manager Launch Certification? How to effectively communicate the benefits of Gong to our sellers, managers and leaders.
Solomon Campbell
M

My goal in becoming certified:

Be able to tactically and tightly break down our teams’ calls. 

Are they asking level 3,4,5 depth discovery questions?

Are they pivoting and recapping pain points?

Are they matching pain points to solution.

All of this, as automated as possible!

M

I would love to learn the best practices associated with managers of reps using Gong in order to both coach their teams, but subsequently share best practices, etc. at scale.

Carly Christensen

  1. What is at least one thing you want to learn during the Program Manager Launch Certification? Learn how to best utilize the Deal board and take advantage of Gong features that we are not yet using

  2. What is your goal in becoming Launch Certified? Become an expert in Gong, make the most out of the available functionality, and advise our managers in how to use the tool best as well

  3. What is one take away you’re hoping to gain from the Program Manager Launch Certification? Learning best practices and Gong-advised approaches on how to utilize the tool

M

What I want to learn is to get an understanding of the plateform and its potential, so that I can identify how it could benefit and help my team. I want to ensure that I use the plateform respecting best-practices and methods. My goal is to ensure an optimal usage of the plateform. 

S

I am so excited to learn more about Gong. I feel like I have just scratched the surface in truly utilizing this to help manage our team. I look forward to closing the gaps when it comes to my knowledge of this system and being able to truly utilize all that it offers.

M

What is your goal in becoming Launch Certified?

 

As my company keeps on growing from the start up phase to a profitable stand point, becoming Gong Launch Certified will immensely help streamline our onboarding processes. In addition, being able to use and know how to use Gong to the fullest potential with be beneficial.

P

I hope to get more comfortable with the technical aspects of Gong so I’ll be able to better support users as questions and issues come up. The communication and rollout programming usually comes easier for me, but expecting to see a few things I can use to supplement what I’ve already planned.  

Z
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Hello - 

I am very excited to work through this Program Manager Certification for Gong! 

  • One thing I want to learn during this program is how to leverage the technology in order to best support our sales team and get the most out of it for them.
  • My goal in becoming Launch Certified is to ensure that I can be the go-to person for everything Gong at my Organization. 
  • One key takeaway I want from this certification is to become a SME for everything Gong at my organization. 

 

S
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  1.  I’m hoping to learn more about the Deals section of Gong as well as best practices in building out a culture of feedback at my org.
  2. My Goal is to better optimize the way that Gong is being used at my org as a sales training tool.
  3. A better understanding of the newer features of Gong.

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