Is there a way to export Gong Flow Errors? We have hundreds of hard bounces, and no easy way for a single user to update the data. We would like to export out the list of contact records and inactivate in our salesforce.
Question
Exporting bounce list from Gong
+2Hey
As far as I’m aware, Gong Flow Errors can’t be directly exported as a specific dataset from Gong.
I recommend you submit this as a feature request so it can be routed directly to our Product team for consideration!
CC’ing our Engage expert
+2Correction! You can export a bounce list from Gong Engage, but it takes a few steps.
Here’s how I’d recommend tackling this:
- Drill down into the Bounced Deliveries metric within the Engage Analytics dashboard. From there, you’ll be able to view each bounced email along with the specific reason it failed.
- Use the data export option in Engage Analytics to send a ZIP file to your inbox that contains several CSV files (for calls, emails, meetings, etc.).
- Inside the Emails file, you’ll find a column for bounced emails — including the email addresses and bounce reasons.
WELCOME VISIONEERS
Login to the community
GONG CUSTOMERS & EMPLOYEES: LOGIN/REGISTER HERE
NOT A CUSTOMER? FILL OUT THE FIELDS BELOW:
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.