Get started with the community
Hey Community friends,We thought it might be fun to know who’s who -- I’ll start!I’m Nisha, and I’ve been with Gong since April. I’m so excited to lead our Community efforts. I live in Mountain View and am really passionate about building Gong Marvels. My family consists of three generations of sales people! Hit me up if you have any questions or concerns, or you just want to say hi.Looking forward to meeting you all!- Nisha
Hi Visioneers! I am going to be hosting a Roundtable discussion with the topic Failing at Forecasting? Fix it with Gong. I am looking for a few volunteers who use Gong Forecasting to join us on our panel to share their insights and best practices. We are aiming to have this during the 3rd week of September. To be transparent, while my company GTM Advisors is a Gong certified partner, this is not a Roundtable hosted by Gong. It’s hosted by GTM Advisors. Our goal is share with the broader community the benefits of Gong Forecasting and how Gong is so much more than a call recording platform. If anyone is interested in joining us on the panel please let me know :)
I want to add an audio-prompt when a caller joins my Zoom call to inform them they are being recording by Gong (we call it the Pryon Note Taker). When I click on the company settings, i dont see a recording content section per what the support materials outline. Anyone know what I may be doing incorrectly? Thanks, Anita
Visioneer Community guidelinesGetting Started
Visioneer Community GuidelinesUpdated: December 1, 2021 We’re so glad you’re here! This is a safe and welcoming community where all our members are asked to abide by the following rules:️ No ‘for sale’ signs. Sure, you get that spam is unwanted here, but so is the sale or promotion of your own products/services. That’s not what this platform is for, so please, peddle your wares elsewhere. No harassment of any kind.We won’t tolerate personal attacks on our community members. When we say no bullying, sexism, racism, or any other nasty type of ‘ism’, we mean it. We want everyone here to have a great experience. Can you keep a secret?We sure hope so, and so does the company you work for. Don’t share any intellectual property or other proprietary or confidential information from your own company or anyone else’s in the Community. Watch the potty mouth.We’re all for being direct—that’s why ‘no sugar’ is one of our operating principles. We also encourage casual conversations, but this is sti
Hi Gong Community!I’m new here but not new to Gong. I’m Andrew - a 2x Customer of Gong since 2020. I’ve also worked on ~6 consulting projects to help Gong clients while I was at Skaled Consulting. Now I am developing a “Gong Optimization” consulting service to help customers get the most out of gong. You can see outline below. I sent outline to some Execs in my network for feedback and I got the following question…Can anyone from the community or GONG help me to answer the following question? “Do you know of any cases of FDA-regulated healthcare co’s using GONG? Like med device or pharma”? Thanks! Andrewhttps://www.linkedin.com/in/andrewkappel/
We all aspire to be part of something great. At Gong, that means being part of a harmonious, future-focused space where people work together and bring out the best in each other. We want to provide that experience to our customers, so we’ve created Gong Visioneers. It’s where we’ll offer best-in-class experiences to people like you: Visioneers who are motivated to connect and determined to learn. You have the skillset and resources to imagine what’s possible, and the vision to unlock reality for your own career, as well as for your customers and your company. We designed Visioneers.gong.io to help you achieve those goals. In the new Visioneers experience, you’ll enter a world where you can learn, engage, and influence. It’s a one-stop-shop to explore all the resources available to you, from our world-class Gong Academy, robust Help Center, and vibrant Visioneer community, to our Influencer Club, and Golden Gong awards. We’re so glad you’re firstname.lastname@example.org Head of Customer Market
Let’s get existential: Why are we here?Our goal is to offer you the most impactful revenue community available—one that inspires the next generation of revenue leaders and practitioners. Read more about our ‘Origin story’ here. You can kick things off by reading the Community Guidelines, then introducing yourself and finding out who else is here!tl;dr: There are a few steps to complete. Read the Community guidelines. Introduce yourself online. Join a group. Check out the events section. Write a post or ask a question (optional) What you getFeatures Everyone Customers Only Access to Community hub X X Product feature requests + product updates X Events (some events are customers only) X X Groups (some groups are customers only) X X Weekly pairing with other Gong customers 1:1 X Weekly pairing with other revenue professionals 1:1 X X Access to Help Center X Access to Gong Academy X Access to Raving Fan Club X
Sign up for 1:1 networking here. When we built this community, we heard how excited you were to connect with others with similar interests. With that in mind, we teamed up with our friends at Commsor to make it happen. Simply sign up here: https://matcha.so/c/gong/programs How it works:Register here: https://matcha.so/c/gong/programs Enter information about yourself. You’ll be automagically matched with someone once per week on Wednesdays (unless you change your settings to ‘more’ or ‘less’ matched).Note: This is a service for Gong customers only. Employees are not permitted to join.
This quick guide teaches you how to create your first post: 1. Select “+ Create Post” From any page in the Gong Community, you can select + Create Post in the top right corner to create a new post. 2. Select the type of post You have two options: a Question or a Conversation. Question Posting a Question lets the Community know you are looking for information or to solve a problem. Questions appear in the Help others section on the homepage and are labeled throughout the platform with a ? icon. Replies to questions can be marked as a Best answer, which helps the rest of the Community read about the solution. Conversation Let the Community know you’d like to start a conversation. Sure, it might be phrased as a question, but selecting Conversation tells people you’re more interested in the ideas it generates than a specific answer. Use it if you want to share a thought and brainstorm with others. 3. Create a title Make it short and easy to understand. It should clearly summarize you
Sign up for 1:1 networking here - open to all Revenue professionals When we built this community, we heard how excited you were to connect with others with similar interests and to talk about general sales/revenue/industry topics. With that in mind, we teamed up with our friends at Meetsy.io to make it happen. How it works: Register here: https://matcha.so/c/gong/programs Enter information about yourself. You’ll be automagically matched with someone once per week on Wednesdays (unless you change your settings to ‘more’ or ‘less’ matched). Important Notes: Please keep in mind that this networking database includes both customers and non-customers. If you are a Gong Customer and would only like to network with other Gong Customers, feel free to sign up https://community.gong.io/share-your-best-practices-34/connect-with-other-gong-customers-1-1-77 (you must be logged into Gong to access this) Please adhere to the Visioneer Community guidelines when joining.
You’ve heard of product-led, marketing-led and sales-led, but have you heard of the community-led approach? And what does this mean for the future of sales? It’s no secret that “community” is gaining traction as one of the most prominent, up-and-coming new functions of business. When I joined Commsor as the Head of Sales in August of 2020, I entered this role having no idea that my team would not only be developing tools for folks in an essentially untouched market, but also completely redefining how a company could approach their sales process.A community acts as a micro version of your total addressable market and by managing it, you now have direct access to the topics, ideas, thoughts, wants, and needs of your current and potential customers all in one place. Information obtained from managing a community can be used to build trust and credibility with your “market place”, as it can be used to aid your team in launching the right marketing campaigns for your target audiences, the c
I hear a lot of great feedback from our customers about how much value they see in the conversations and knowledge sharing they have with other customers at Gong events like #celebrate.Case in point:This is so valuable for me, not only hearing how other customers use Gong, but how they structure their process and how they overcome problems that relate to our business.”~A happy Gong customer It was only natural for us to enable this type of sharing at scale by launching the Gong Community. We want to help educate revenue practitioners by allowing them to learn from each other so they can take their teams to the next level. That requires an active, vibrant, and innovative community whose members are up to speed on the top tips and best practices. One where they collaborate to collectively reshape reality. Revenue reality! It’s our sincere hope that this Community can advance Revenue Intelligence and inspire the next generation of revenue leaders and practitioners … that it will help educ
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