GETTING STARTED IN THE COMMUNITY
Learn how to take advantage of the community here!
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We all aspire to be part of something great. At Gong, that means being part of a harmonious, future-focused space where people work together and bring out the best in each other. We want to provide that experience to our customers, so we’ve created Gong Visioneers. It’s where we’ll offer best-in-class experiences to people like you: Visioneers who are motivated to connect and determined to learn. You have the skillset and resources to imagine what’s possible, and the vision to unlock reality for your own career, as well as for your customers and your company. We designed Visioneers.gong.io to help you achieve those goals. In the new Visioneers experience, you’ll enter a world where you can learn, engage, and influence. It’s a one-stop-shop to explore all the resources available to you, from our world-class Gong Academy, robust Help Center, and vibrant Visioneer community, to our Influencer Club, and Golden Gong awards. We’re so glad you’re firstname.lastname@example.org Head of Customer Market
Let’s get existential: Why are we here?Our goal is to offer you the most impactful revenue community available—one that inspires the next generation of revenue leaders and practitioners. Read more about our ‘Origin story’ here. You can kick things off by reading the Community Guidelines, then introducing yourself and finding out who else is here!tl;dr: There are a few steps to complete. Read the Community guidelines. Introduce yourself online. Join a group. Check out the events section. Write a post or ask a question (optional) What you getFeatures Everyone Customers Only Access to Community hub X X Product feature requests + product updates X Events (some events are customers only) X X Groups (some groups are customers only) X X Weekly pairing with other Gong customers 1:1 X Weekly pairing with other revenue professionals 1:1 X X Access to Help Center X Access to Gong Academy X Access to Raving Fan Club X
Gong Community guidelinesGetting Started
Gong Community GuidelinesUpdated: December 1, 2021 We’re so glad you’re here! This is a safe and welcoming community where all our members are asked to abide by the following rules:️ No ‘for sale’ signs. Sure, you get that spam is unwanted here, but so is the sale or promotion of your own products/services. That’s not what this platform is for, so please, peddle your wares elsewhere. No harassment of any kind.We won’t tolerate personal attacks on our community members. When we say no bullying, sexism, racism, or any other nasty type of ‘ism’, we mean it. We want everyone here to have a great experience. Can you keep a secret?We sure hope so, and so does the company you work for. Don’t share any intellectual property or other proprietary or confidential information from your own company or anyone else’s in the Community. Watch the potty mouth.We’re all for being direct—that’s why ‘no sugar’ is one of our operating principles. We also encourage casual conversations, but this is still a
This quick guide teaches you how to create your first post: 1. Select “+ Create Post” From any page in the Gong Community, you can select + Create Post in the top right corner to create a new post. 2. Select the type of post You have two options: a Question or a Conversation. Question Posting a Question lets the Community know you are looking for information or to solve a problem. Questions appear in the Help others section on the homepage and are labeled throughout the platform with a ? icon. Replies to questions can be marked as a Best answer, which helps the rest of the Community read about the solution. Conversation Let the Community know you’d like to start a conversation. Sure, it might be phrased as a question, but selecting Conversation tells people you’re more interested in the ideas it generates than a specific answer. Use it if you want to share a thought and brainstorm with others. 3. Create a title Make it short and easy to understand. It should clearly summarize you
I hear a lot of great feedback from our customers about how much value they see in the conversations and knowledge sharing they have with other customers at Gong events like #celebrate.Case in point:This is so valuable for me, not only hearing how other customers use Gong, but how they structure their process and how they overcome problems that relate to our business.”~A happy Gong customer It was only natural for us to enable this type of sharing at scale by launching the Gong Community. We want to help educate revenue practitioners by allowing them to learn from each other so they can take their teams to the next level. That requires an active, vibrant, and innovative community whose members are up to speed on the top tips and best practices. One where they collaborate to collectively reshape reality. Revenue reality! It’s our sincere hope that this Community can advance Revenue Intelligence and inspire the next generation of revenue leaders and practitioners … that it will help educ
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