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I’m trying to set up Whispers for Topics, and no matter how broad I set my filters, I still see “Not enough team members found”. Does anyone know why this is the case?

Hi ​@Caroline Johnson Memolo!

There are a few possibilities for why you’re getting the “not enough team members found” message while trying to set up Whispers for Topics. Here are a few things you can try: 
• Ensure the analysis period covers the time when most team members were active and had calls.
• Adjust the filters to include more calls or team members.
• Verify that the ranking criteria are correctly set from the numeric fields in Salesforce Opportunity Object.
• If necessary, manually edit the ranking or exclude certain team members.

A few other things to note: 

• Including new hires may skew the results due to their ramp-up period.
• Gong calculates the ranking based on Salesforce data, which may take a few seconds.

In addition, here is an article from the help center with more information about managing Whisper: https://help.gong.io/docs/en/managing-whisper

I hope this helps! 


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