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Question

Can I send notifications through gong trackers?

  • November 1, 2021
  • 2 replies
  • 141 views
R
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I was looking to set up a new tracker in Gong, but also wanted it to send notifications to certain people whenever that tracker gets another hit. Is sending notifications through Gong trackers possible / something we can do? I see a “email notifications” checkbox when I create a tracker but can’t find where to configure that feature.

2 replies

Mark Banuelos
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Hi @Rootie Bage!
 

You can indeed edit who exactly is being sent a notification right from the Call page’s “Saved Filters & Alerts” dropdown in the upper-left hand corner. 

 

This article walks through all the possibilities and configurations from changing visibility, duplicate, and (in your case) adding recipients: Click here

 

Let me know if that helped or not. Cheers! 

 

Mark Banuelos
Andrew O'Driscoll
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@Rootie Bage since your question pre-dated Streams you might may want to check out (if you have not already) using streams to send notifications including sending to Slack.

See Step #5 in this help center article. 

Molly Kipnis
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  • Molly Kipnis
    Molly Kipnis

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