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Create alerts based on keywords

Is there a capability with Gong to send alerts or an email whenever a keyword is heard in a gong call?

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Best answer by Molly Kipnis 11 August 2022, 18:13

Userlevel 6

+1

Hey there @Samajdass42, thanks for the great question (and welcome to the Gong Community)!

I’ve got two excellent resources to help get you started:

This video is a step-by-step guide to setting up Gong’s Call Search feature so that you can identify those keywords
This course, which will walk you through creating saved searches and alerts based on those keywords in Gong

I hope this helps! 😊

@Molly Kipnis thanks for answering @Samajdass42 question! Let us know if this is what you were looking for!

Thank you so much!! I will review both of those guides later today!

WELCOME VISIONEERS