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Question

Creating a "team" that spans reporting structures

  • September 14, 2023
  • 3 replies
  • 64 views
L
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Hi, 

i’m wondering if there is a way to organize tracking, etc, for a group of users that doesn’t neatly fall under one reporting structure. 

For example, I want to be able to monitor all users that service our enterprise vertical, but currently those users report into 3 different teams (sales vs success, multiple managers). 

Is there a way to create a custom “team” in this sense?

    3 replies

    Molly Kipnis
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    • Molly Kipnis
    • Community Manager
    • 597 replies
    • September 18, 2023

    Hey @Leah Langston! Chatting with a couple of folks internally to find you the best solution for this. Stay tuned, and thank you for your patience! 

    Lauren Olsen
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    • Lauren Olsen
    • Gongster
    • 15 replies
    • September 26, 2023

    Hi Leah,

    Lauren from Gong’s Support Team here! Our Senior Product Manager (Dani Cohen) relayed that this is not yet possible in Gong; However, he’d be more than happy to jump on a call to discuss building this. Here is a link to his availability if you’re interested in getting together 😊

    All the best!

    L
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    • Leah Langston
    • Author
    • Community Newbie
    • 1 reply
    • September 26, 2023

    sounds good! would be happy to chat and explain the use case!

    Molly Kipnis
    1 person likes this
    • Molly Kipnis
      Molly Kipnis

    Reply


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