Creating a "team" that spans reporting structures

  • 14 September 2023
  • 3 replies



i’m wondering if there is a way to organize tracking, etc, for a group of users that doesn’t neatly fall under one reporting structure. 

For example, I want to be able to monitor all users that service our enterprise vertical, but currently those users report into 3 different teams (sales vs success, multiple managers). 

Is there a way to create a custom “team” in this sense?

3 replies

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Hey @Leah Langston! Chatting with a couple of folks internally to find you the best solution for this. Stay tuned, and thank you for your patience! 


Hi Leah,

Lauren from Gong’s Support Team here! Our Senior Product Manager (Dani Cohen) relayed that this is not yet possible in Gong; However, he’d be more than happy to jump on a call to discuss building this. Here is a link to his availability if you’re interested in getting together 😊

All the best!


sounds good! would be happy to chat and explain the use case!