Creating a "team" that spans reporting structures

  • 14 September 2023
  • 3 replies



i’m wondering if there is a way to organize tracking, etc, for a group of users that doesn’t neatly fall under one reporting structure. 

For example, I want to be able to monitor all users that service our enterprise vertical, but currently those users report into 3 different teams (sales vs success, multiple managers). 

Is there a way to create a custom “team” in this sense?

3 replies

Userlevel 6
Badge +1

Hey @Leah Langston! Chatting with a couple of folks internally to find you the best solution for this. Stay tuned, and thank you for your patience! 

Userlevel 2

Hi Leah,

Lauren from Gong’s Support Team here! Our Senior Product Manager (Dani Cohen) relayed that this is not yet possible in Gong; However, he’d be more than happy to jump on a call to discuss building this. Here is a link to his availability if you’re interested in getting together 😊

All the best!


sounds good! would be happy to chat and explain the use case!