Is there a way to set up Dialer to notify the person you are calling that it is being recorded? Right now it reminds our reps to let the contact know the call is being recorded, but we would rather have it be an automatic notification rather than relying on the rep.
Solved
Gong Dialer Recording Notification
Best answer by Nisha Baxi
No
If you need an automatic spoken disclaimer, you’d have to configure it in your external telephony system (e.g., Zoom Phone/Teams Phone IVR) and have calls go through that, and/or standardize a short consent script for reps.
Let me know if you have more questions
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