Solved

Gong's recording bot - name

  • 17 August 2021
  • 4 replies
  • 146 views
L
Badge

Hi :)
 

How can I changed the name of the bot? and can I make a number of name options and define which one to use by rules?

 

Thanks!

icon

Best answer by LiavA 18 August 2021, 10:05

View original

4 replies

Devon Kirschmann
Userlevel 4
Badge +2

Hi there! You can change the name of the recording bot by going into Recording Settings. Linked here is an article that walks you through it. One thing to note is that this is a global setting, meaning you can only have one recorder name. 

 

Hope that’s helpful! 

Devon
L
Badge

Hi there! You can change the name of the recording bot by going into Recording Settings. Linked here is an article that walks you through it. One thing to note is that this is a global setting, meaning you can only have one recorder name. 

 

Hope that’s helpful! 

 

Hi Devon,

 

The article just shows how to pick a name that already defined (The company name and another word or 2), How can I change the name to somthing else like my full name and ect. ?

Thanks

L
Badge

Hi @Devon Kirschmann ,

 

Can I change the name to somthing else like my full name and ect. ?

Devon Kirschmann
Userlevel 4
Badge +2

Hi @LiavA, 

The bot name options are standardized so that when the Gong recorder joins the meeting, it has a name that denotes it's recording the call. The reason we’ve set it up this way is to help the video conferencing providers (like Zoom) know that this participant is recording the stream, for compliance reasons.

 

Best,


Devon

 

Devon

Reply


Terms & ConditionsCookie settings