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Question

How are tasks owners determined?

  • December 30, 2021
  • 1 reply
  • 26 views

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Coming from GONG to Salesforce, how are conversation owners determined and how are task owners determined as they don’t align and I would like to edit.

1 reply

Molly Kipnis
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  • Community Manager
  • 597 replies
  • January 8, 2022

Hi Kristen!

This may be a question that your Salesforce admin can help answer, but I know you are also working with our Support team to get this sorted.

If it’s any help, here’s an article from our Education team with some more information about Salesforce tasks.

We appreciate your patience! :relaxed:


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