Multiple Teams - One manager

  • 29 August 2022
  • 1 reply


Is it possible to have one manager be a leader for two different teams? I want to see their statistics separately on the call interaction stats. I have one manager managing SDRs and AEs and need to report on them separately. 

1 reply

Userlevel 4
Badge +2

Hi there,


I’d recommend creating a call category for the AE team & a call category for the SDR team (using call participants filter). That will allow you to easily toggle the stats page between the AEs specifically and the SDR team. You can also apply the call category to the calls page to filter for calls for each team separately.