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Hi everyone :)

 

There is an option to choose specific user from my gong team and mark them as “never record”.

Is there a similar option for users that are not part of my team? maybe by the email domain of their Zoom account?

We don’t want to record conversions with HR and Finance from outside of the company.

 

Thanks!

Hi there! 

 

Yes, you can exclude users from importing emails and/or having their calls recorded. This article walks you through setting up your “exclude list”. 

 

Best,


Devon


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