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Unable recording for external users on zoom calls

  • September 19, 2021
  • 1 reply
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  • Community Newbie
  • 2 replies

Hi everyone :)

 

There is an option to choose specific user from my gong team and mark them as “never record”.

Is there a similar option for users that are not part of my team? maybe by the email domain of their Zoom account?

We don’t want to record conversions with HR and Finance from outside of the company.

 

Thanks!

Best answer by Devon Kirschmann

Hi there! 

 

Yes, you can exclude users from importing emails and/or having their calls recorded. This article walks you through setting up your “exclude list”. 

 

Best,


Devon

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1 reply

Devon Kirschmann
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Hi there! 

 

Yes, you can exclude users from importing emails and/or having their calls recorded. This article walks you through setting up your “exclude list”. 

 

Best,


Devon


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