If you could give your younger CSM-self one piece of advice, what would you say?
Share with us in the discussion below?
What’s your #1 piece of advice for new Customer Success Managers?
+1When you present something in a way that the customer really “gets” it, record that moment somewhere. Eventually people will ask you how you did something and those moments are so useful.
Just as you help your customers learn/adopt a new product, take the time to learn how to leverage the power of Gong. You get what you put in!
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