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HI all, 
 

PROBLEM: I don’t see an option to query using “Account name” in the API (the way we can filter on the Gong interface)

BACKGROUND: I’m trying to return the transcripts during a specific period AND by specific account using the Gong API. However, I don’t see the option to query based on Account name in the API. I’m using a ‘hacky’ solution to get it but would love clarity on if it’s an option to use Account name. 

CURRENT WORKFLOW: I’m using both the /v2/calls/transcript and /v2/calls/extensive to return all the associated information and then parsing the email domain name as a proxy to indicate which account it is.

i.e. if I’m looking for transcripts associated with Account name: XYZ, I will use both /transcript and /extensive calls and identify it based on if the “xyz.com” is in the email from the “parties” section of the response e.g. below: 

"parties": o
        {          "id": "xxxxxxx",          "emailAddress": "jsmith@xyz.com",          "name": "John Smith",          "title": "Manager",          "speakerId": "xxxxxx",          "affiliation": "External",          "methods": t            "Invitee",            "Attendee"          ]

DESIRED OUTCOME: Being able to query by simply plugging in the date and account name, similar to the front end interface and getting all transcripts. 

Paging the GONG API GOAT ​@Andrew O'Driscoll
I’ve read all your posts and I’m still stumped. I’m convinced it needs your first hand attention! 


Truly the API 🐐@Andrew O'Driscoll! Any thoughts here!

@Nishanth Bharadwaj I’ll also pass this question along to some folks internally for review. Stay tuned, and thanks for your patience! 


Hi again ​@Nishanth Bharadwaj — just following up here, we don't have an open search or mechanism to query by account name via the public api. I’ll let ​@Andrew O'Driscoll chime in if he knows something I don’t know 😆


@Molly Kipnis understood! Thank you for checking! 


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