HI all,
PROBLEM: I don’t see an option to query using “Account name” in the API (the way we can filter on the Gong interface)
BACKGROUND: I’m trying to return the transcripts during a specific period AND by specific account using the Gong API. However, I don’t see the option to query based on Account name in the API. I’m using a ‘hacky’ solution to get it but would love clarity on if it’s an option to use Account name.
CURRENT WORKFLOW: I’m using both the /v2/calls/transcript and /v2/calls/extensive to return all the associated information and then parsing the email domain name as a proxy to indicate which account it is.
i.e. if I’m looking for transcripts associated with Account name: XYZ, I will use both /transcript and /extensive calls and identify it based on if the “xyz.com” is in the email from the “parties” section of the response e.g. below:
"parties": [
{ "id": "xxxxxxx", "emailAddress": "jsmith@xyz.com", "name": "John Smith", "title": "Manager", "speakerId": "xxxxxx", "affiliation": "External", "methods": [ "Invitee", "Attendee" ]DESIRED OUTCOME: Being able to query by simply plugging in the date and account name, similar to the front end interface and getting all transcripts.
