Question

Audio recording expired

  • 2 August 2023
  • 1 reply
  • 51 views

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hi everyone!
 

Our license is set to expire in 20 days and I am doing an export through the API.
I already have the calls data, extensive data and the transcript data.

Using the /extensive endpoint I got the URL to the calls in the following format:


https://honeyfy.s3.amazonaws.com/media-data/691659890599693766/4790962246381978987/4790962246381978987.playback.mp3?xxxxxxxxxxxxxxxxxxxx

my question is how I supposed to download the audio file from that link? Can anyone guide me with the code ?

thanks for the help!


1 reply

Userlevel 6
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Hi @Matias Cantella! I’m working on getting some help for you on this. Thank you for your patience, and sty tuned! 🙂

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