I am not sure if this is an available feature and I am just missing it, but is there a way to download transcripts from calls that only feature specific types of data? For instance, I am trying to download transcript data from calls where a specific competitor was mentioned. Is that something that can be done through a Tracker, Stream, etc.? Thank you in advance!
+4Yes
- Create a Competitive tracker
- Create a Stream based on the Competitive tracker
- Use the Steam to identify the calls you want to download transcripts for and download the transcript by going into each call
You could do a version of this using the Gong API, but it’s an advanced topic and really only needed if the number of calls/ transcripts is very high.
1 person likes this
Thanks for this - I don’t see an option like in your picture to download? Has this feature been changed?
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