Question

Exporting All Gong Recordings Directly to Google Drive

  • 31 January 2024
  • 3 replies
  • 28 views

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To whom it may concern:

 

My team would like to export all of our Gong recordings before our contract and licenses expire, however - considering how large video files typically are - I’d imagine we have TBs and TBs worth of video files and none of us have the ability to download these and save them locally. That said, is there a way to export all of our recordings directly to our company Google Drive? At least this way we can spare ourselves the headache of trying to download these, save them locally (if we have space), and then upload them to Google Drive.

 

Thanks,

Tim

 


3 replies

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Hi Tim, 

At this time, Gong calls cannot be uploaded directly to Google Drive. The best way to export calls in bulk would be to use the Gong API. If you have any further questions about this, please contact your CSM or the Support team

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@Rachel Donelan - thanks for the response! I’ve been trying to locate someone @ Gong who can shepherd my teammates & I through the process on a call as I’ve had difficulty following some of the instructions I’ve been sent. If you’d be able to help us track someone down who has the bandwidth, I’d appreciate it!

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@Tim Morris Though we cannot assist with making API calls, the Support team can help answer your team’s questions! Please submit a new ticket via the Help Center and a member of our team will get back to you 😊

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