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Question

Tracking email data with key words

  • March 19, 2026
  • 0 replies
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Is there any way to track email data by using key words in AI Theme Spotter / ‘Ask AI’ in the Conversations tab? It seems like you can only track key words in calls for both and not emails. If you were able to track key words in emails somewhere then that would be amazing. Would love to be able to track email responses from flows by using key words. Thanks!