Skip to main content
Question

When I resume a contact in a Flow, Gong is removing them from the Flow instead.

  • June 18, 2026
  • 0 replies
  • 0 views

Forum|alt.badge.img

When I resume a contact in a flow, it allows me to mark them as resumed initially, but, at the same time, removes them from that flow.  Is anyone else experiencing this issue? Any idea on how to resolve it? The same time stamp is in the contact’s history as “resumed” and then “removed.” I have not heard back from Gong support yet and need to keep these contacts in my flows.