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Using the "Accuracy" report within Forecast Analytics

  • March 2, 2026
  • 2 replies
  • 3 views
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I lead sales for a team of 8 AEs - we’ve been using Gong forecast for 2 months now. 

 

Every Monday morning, AEs update their forecast. 

 

We have 3 “forecast categories” (Commit / Maybe / Surprise)

 

They update / enter a new forecast number for each category. AKA they tell me every week how much they expect to close that month from each bucket (Commit / Maybe / Surprise). 

 

Throughout the month, deals obviously move from Maybe to Commit / Commit to Win / etc. 

 

The “Accuracy” report hasn’t proven useful based on how I’ve been having the team use Forecast. I think I may need a cumulative forecast field / not discrete forecasts for each category. 

 

What tweaks should we implement to make “Accuracy” a useful report?

 

Thanks!

2 replies

Nisha Baxi
  • Nisha Baxi
  • Community Manager
  • March 3, 2026

  • Pick one “official call” field

    • Use a single number per rep per week as the forecast (e.g., “Rep Forecast” or Commit total). That’s the number you evaluate in the Accuracy report, not each bucket.

  • Make it cumulative, not incremental

    • Every Monday, reps enter their best call for full-month bookings (including closed so far), not “what I’ll close from here” or “from each bucket.”

  • Use buckets only to build the call

    • Keep Commit / Maybe / Surprise at the deal level. Reps adjust deals and buckets; Gong rollups (Commit + some % of Maybe) inform their single forecast number.

  • Choose one benchmark week for accuracy

    • Pick a standard “measurement week” (e.g., week 2 of the month). In the Accuracy report, always filter to that week + your official call field and coach to be within ~±10–15%.

  • Use Accuracy for calibration, Projection for “where we’ll land”

    • Accuracy = who chronically under/over calls.
    • Projection = the best view of “are we on track to hit the number?”

Let me know if this is helpful ​@Nick Ruocco!

Head of Community, Gong
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  • Nick Ruocco
  • Author
  • Community Newbie
  • March 3, 2026

Thank you ​@Nisha Baxi !

 

Would it mess anything up to just have reps use the Commit bucket as the bucket they use to forecast the month? Or should i create a new bucket simply for this purpose?

(Gong is always giving me the yellow warning when reps haven’t entered a forecast number for each category)

 

See below for current set up:

 

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