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When the customer says - NO Recording! Updated - Please use this one.

  • February 26, 2026
  • 0 replies
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Hello Gong Community!  LOVE gong scorecards!  and the SFDC integration works beautifully.  

Here is the problem we are trying to solve.  

An opportunity says do not record this call.  So you turn off Gong and recording.  We use Zoom, it has has an AI companion but this is also considered a “recording”  Other than taking copious notes and then completing the scorecard fields manually, has anyone out there solved this?  My company has a robust set of AI tools and I am not opposed to creating an agent that can help.  

Suggestions?