Tech Enablement Role Owning Gong

  • 23 February 2023
  • 6 replies
  • 58 views

Userlevel 2
Badge +1

Hey Gong community!

 

I’ve recently started a tech enablement role where my job is to own Gong for our company. We’ve been using Gong for three months now to listen to our calls and analyze our performance. We are closing in on completing our Launch phase. 

 

As my company’s go-to-Gong-guy, what learning materials are recommended for me to dive into to best equip me to help our reps get the best use out of Gong? I am currently beginning the Product Manager Certification Course to start.

 

Excited to dive in!
Will


6 replies

I would love an answer to this as well!  

Here are some of my favorites from our Education team @Will Hayes @Heather Robinson:

 

@Brandon James anything else we should share?

Also hunting around the community you find amazing content! 

Userlevel 2
Badge +1

@Nisha Baxi Perfect, what a nice list for me to dig into! Thank you. 

@Heather Robinson Hope you find the list helpful too!

Userlevel 4
Badge +3

I think what Nisha shared is perfect and will give you plenty to work through!

 

The only thing I’ll add in is this short video on customizing deal boards. You’ll get to this at some point on the certification path but I think it’s well worth your while to prioritize this and start to think about how you can move your team beyond calls and coaching (which are very important and foundational to overall success with Gong) to managing their pipeline and ensuring that reps and leaders have the visibility they need to spot risks, strategize and win more business. 

 

Enjoy!

Userlevel 2
Badge +1

@Brandon James this is EXACTLY what I needed to learn about -- how to customize deal boards. Thank you!!

Reply