Gong and Microsoft Bookings

Sadly, no solution ​@Ciaran Behan :( I’m just hanging back, really hoping Gong figures this out one day soon. We’ve been advised to create accounts for the MS Bookings “shadow” accounts, but there are infinite possibilities, so that’s hard to do.

We’ve spoken to MS and they’re not helpful - the fact that the meetings have the shadow account as the organizer and the invited staff member can’t edit to add the Gong note taker means there’s no solution.

​@Ashley Collins … I’m not the only one!! haha

If you use consent page like us, I’m 99% sure it’s not possible :/ I already tried it but seems Chilipiper is the only one that actually works well with gong consent page

Can confirm what ​@Sebastián Honigsberg said above - the consent page is really restricting when you’re an MS house. We actually just went through an effort with our Legal team to remove the consent requirement as it caused our recordings to drop from ~78% to ~34% and we weren’t getting any calls. We still have the issue with Bookings though, and I don’t think there’s any way around it, even without the consent page.

Hi all! I’m investigating this for you — stay tuned, and thanks for your patience! ​@Leigh Oxley ​@Sebastián Honigsberg ​@Ciaran Behan 

This is good to know because we will start using the ‘Consent Page’ with a subset of users. So we’ll see how this goes for us as well.

I will try them, thanks!

Any other suggestions out there?