Access to a section of a call I shared with a client has expired. Can I extend it, or do I have to re-crop and send it again?
Hi @Alun Phillips, good question!
I’m double-checking with the team and will get back to you with an answer ASAP.
Hi again @Alun Phillips - I checked with the team. Our recommendation is to re-share the section of the call with your client. Please let me know if you have any follow-up questions!
One more follow-up thought here - you may be able to reach out to your Gong Admin and ask them to extend the expiration date. Found this article with some details: https://help.gong.io/hc/en-us/articles/4411067136653-Share-a-call
I hope this helps! @Alun Phillips
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