Question

Gong mobile app - any news on when Australian Customers will get the recording feature?

  • 12 July 2022
  • 2 replies
  • 33 views

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Hi Gongsters,

Does anyone know when/if the recording calls and meetings feature is coming to Australian Gong mobile app customers? I have many keen sales staff  and their FLMs wanting to know.  Thanks folks. :)


2 replies

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Hi @Kerrie Whitelaw! I will ping our teams for an answer to this question for you :)

Hang tight — we appreciate your patience!  

Hey @Kerrie Whitelaw , thanks for reaching out! I’m the Product Manager for the Gong mobile app. 

Currently, Gong connect (the service that allows recording outbound calls from mobile devices) is only available for iOS devices in the US and Canada. As we’re still planning our next steps, I can’t provide an ETA, but I’ll look into your request and add it to our list. If anything changes, we’ll let you know right away. 

 

If you want to record in-person meetings, you can use the mobile app's ad hoc meeting recorder, which is available for all Australian devices. Please find more information here 

Hope that it helps :) 

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