Skip to main content
Question

Gong Notetaker leaves MS Teams Meeting before meeting ends


Forum|alt.badge.img

Hello,

I have 2 team members that recently notetaker did not join the meeting, they had to invite it and during the meeting notetaker left. They verified that there was no drop in conversation when it left. I have viewed the settings and nothing has changed on our end.

This started yesterday and is a cause for alarm as these meetings have important details that need to be recorded. Other issues in the past are not similar in the past community posts, so I am writing this up to see if there have been any changes on Gong’s side that we are not aware of or if this is an issue with Gong.

2 replies

Molly Kipnis
Forum|alt.badge.img+2
  • Community Manager
  • 597 replies
  • February 5, 2025

Hi Michael,

Apologies for the troubles here! I’ve pinged your CSM to reach out to you directly with next steps. Be on the lookout for an email very soon! 

Best,

Molly


tooliodan
  • Community Newbie
  • 4 replies
  • March 14, 2025

Hi Michael, 

 

Did you get a resolution for this? Ee are having a similar problem with gong either not joining customer hosted team’s calls where its invited.

 

 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings
×