Hi
I accidentally trimmed the wrong portion of a recording. Can anyone advise me on how to restore it?
Thanks!
Solved
How can I restore the trimmed portion of a recording?
Best answer by Molly Kipnis
Hi
You can use the archive to restore a trimmed part of a call.
Here’s an article that walks you through the process: https://help.gong.io/hc/en-us/articles/360028271412-Use-the-archive
Just an FYI, if you aren’t the tech admin for your Gong instance, you’ll need their help to do this.
I hope this helps! Please let me know if you have any follow up questions 🙂
+2Hi
You can use the archive to restore a trimmed part of a call.
Here’s an article that walks you through the process: https://help.gong.io/hc/en-us/articles/360028271412-Use-the-archive
Just an FYI, if you aren’t the tech admin for your Gong instance, you’ll need their help to do this.
I hope this helps! Please let me know if you have any follow up questions 🙂
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