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AI is great and all, but I need to be able to record calls without an AI agent trying to interpret the call. Is there any way to disable ALL AI access to my call recordings?

Hi ​@keith — are you looking to disable AI access to just your recordings, or to your entire company’s recordings? 


Probably the entire company. We were told that we can’t use any product that uses AI that hasn’t been approved.


@keith gotcha — I recommend reaching out to your CSM or our Support team, as this may require involvement from our security team.

You can submit a support ticket here: https://contact.gong.io/hc/en-us/requests/new


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