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View and download recordings after license expire

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Hello!

Is it possible to view and download the company recordings after the Gong contract expire?

 

Thank you

Best answer by Mimi Dang

Hi @Andrea Faria! 

Yes! You have 30 days from contract expiration to pull off all your call data. 

Mimi

 

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Nisha Baxi
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    Andrea Faria
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Molly Kipnis
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  • Molly Kipnis
  • Community Manager
  • 597 replies
  • June 1, 2022

Hi @Andrea Faria, thank you for your question and welcome to the Gong Community! I am going to check with our internal teams on this - hang tight!  

Nisha Baxi
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Molly Kipnis
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  • Molly Kipnis
  • Community Manager
  • 597 replies
  • June 3, 2022

Hi again @Andrea Faria, 

In general, this should be possible — your account team will be able to facilitate this discussion and answer any follow up questions for you. I will connect you via email! 

Mimi Dang
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  • Mimi Dang
  • Frequent flyer
  • 5 replies
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  • June 3, 2022

Hi @Andrea Faria! 

Yes! You have 30 days from contract expiration to pull off all your call data. 

Mimi

 

Molly Kipnis
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  • Molly Kipnis
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Molly Kipnis
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  • Molly Kipnis
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  • 597 replies
  • June 5, 2022

Thank you @Mimi Dang! 

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