Solved

View and download recordings after license expire

A
Userlevel 2
Badge +1

Hello!

Is it possible to view and download the company recordings after the Gong contract expire?

 

Thank you

icon

Best answer by Mimi Dang 3 June 2022, 22:35

View original

4 replies

Molly Kipnis
Userlevel 6
Badge +1

Hi @Andrea Faria, thank you for your question and welcome to the Gong Community! I am going to check with our internal teams on this - hang tight!  

Molly Kipnis
Userlevel 6
Badge +1

Hi again @Andrea Faria, 

In general, this should be possible — your account team will be able to facilitate this discussion and answer any follow up questions for you. I will connect you via email! 

Mimi Dang
Userlevel 4
Badge +1

Hi @Andrea Faria! 

Yes! You have 30 days from contract expiration to pull off all your call data. 

Mimi

 

Molly Kipnis
Userlevel 6
Badge +1

Thank you @Mimi Dang! 

Reply


Terms & ConditionsCookie settings