[CSM] Uses Gong to Get Ahead of Business Review Scheduling For Upcoming Renewals

Hi Gong Community! 

On today’s episode of Gong on Gong, Sr. MM CSM @Tyler Ratcliff shares how she uses Gong to assess account health, uncover her CAE's efforts and plan ahead in scheduling and executing business reviews.

Business reviews are a key milestone moment in a customer's journey. Without them, CSMs and CAEs can be left misaligned with their stakeholders and be faced with unknown risk come renewal.With

Give her video a watch here : Video

Cheers!

Mimi