In this episode of How Gong Uses Gong, learn how Product Manager Shefa Weinstein utilizes Hashtags in Gong to collect, organize, and utilize feedback directly from the voice of the customer to inform and validate product roadmap.
"I get to do my job now with the true voice of the customer."
Watch this video to learn more about why customer quotes matter and how product teams use them as "evidence."
How Gong Uses Gong: Using Gong to tap into VoC to inform and validate product roadmap
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