Currently we have Gong, Zoom and SF integrated. Under settings/Salesforce Integration, we have the “Create Salesforce tasks when calls are processed” set to TRUE. When tasks are pushed into SF, the subject is prepended with Zoom: xxxxxxxx. I’d like to alter this subject line. Does anyone know of a config in Gong or Zoom that dictates this subject line of the task? Or is the solution to create automation in SF to update the subject?
Question
Ability to alter the Activity subject line pushed to Salesforce
+2Hi
I’ll pass this question along to our internal teams and someone will get back to you by Monday.
Thanks so much for your patience! 🙂
+2Hi again
I’d like to connect you with two members of our Product team who are interested in hearing more about your use case and how Gong can help.
Please look for an email in your inbox from me shortly!
+2Hi
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