We have created a new object in Salesforce called ‘Claims Management’ where we want to record the calls associated with that record. We already use and pay for Gong so thought we could use this.
We have Salesforce Gong objects with links to the following objects - Account / Opp / Contacts / Lead - but none of these can be used for a ‘lookup field’ on the ‘Claims Management’ object because they are unrelated in the data model.
Can Gong integrate with a separate custom object in Salesforce so we can link Gong calls to this new ‘Claims Management’ object?
Thanks in advance.