Just curious if anyone has done any of the integrations like this:
Take the transcript from a Gong call; send it to ChatGPT to ask the GPT some standardized question(s); and then put the results of that into SFDC on the associated account.
The use case is to do some analysis on a call beyond what Gong’s current AI can do and append the SFDC record with that analysis.
I currently use Zapier which integrates to all three tools; but curious if anyone has any experience doing this.
+1Hi
I’m also tagging some community members who might have experience with this!
Hi
Thanks!
Would also appreciate how to take multiple transcripts that are parsed with speaker and company info into GPT!
Commenting to get updates; looking to something similar; use the GONG data to create a living feedback loop for market intelligence, talk track effectiveness, and suggest edits to sales playbooks and internal SOPs -- effectively automating a continuous improvement model on a department basis.
+2Hi everyone!
At this time, the best approach for integrating these three systems is through Zapier or another third party tool like Workato.
Our teams are continuously working to enhance Gong’s AI capabilities, and we're very excited about the potential for a custom AI-powered analysis that can be seamlessly integrated into your CRM.
While we don’t have a timeline to share just yet, development is underway, and we’ll be sure to keep you updated with any future product announcements as progress continues.
Stay tuned!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
