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Just curious if anyone has done any of the integrations like this:

 

Take the transcript from a Gong call; send it to ChatGPT to ask the GPT some standardized question(s); and then put the results of that into SFDC on the associated account.  

 

The use case is to do some analysis on a call beyond what Gong’s current AI can do and append the SFDC record with that analysis. 

 

I currently use Zapier which integrates to all three tools; but curious if anyone has any experience doing this.

 

 

Hi @DLNATL, thanks for presenting this use case! We’d love to hear more about what kinds of questions you’re asking — all insight is valuable 🙂

I’m also tagging some community members who might have experience with this!

@stephanie richman @Kevin Heraly @Benedetta Pediconi @Hila Ohayon @Leigh Oxley @Guilherme Ricchini @Kathryn Mwathe @Kaari Dahl @Russell Koontz @Alexandra @Jocelyn Taylor 

Hi @DLNATL, this is exactly what I am looking into. I cannot send the chat transcript to Zapier. If I could do that, I could then send the transcript to ChatGPT.

@Noga Aloni, is it possible to send the transcript to Zapier? I couldn’t figure our how to do it.

Thanks!

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