Hi @DLNATL, thanks for presenting this use case! We’d love to hear more about what kinds of questions you’re asking — all insight is valuable 

I’m also tagging some community members who might have experience with this!

@stephanie richman @Kevin Heraly @Benedetta Pediconi @Hila Ohayon @Leigh Oxley @Guilherme Ricchini @Kathryn Mwathe @Kaari Dahl @Russell Koontz @Alexandra @Jocelyn Taylor 

Hi @DLNATL, this is exactly what I am looking into. I cannot send the chat transcript to Zapier. If I could do that, I could then send the transcript to ChatGPT.

@Noga Aloni, is it possible to send the transcript to Zapier? I couldn’t figure our how to do it.

Thanks!

Would also appreciate how to take multiple transcripts that are parsed with speaker and company info into GPT!

Looking for the same - any updates?

Commenting to get updates; looking to something similar; use the GONG data to create a living feedback loop for market intelligence, talk track effectiveness, and suggest edits to sales playbooks and internal SOPs -- effectively automating a continuous improvement model on a department basis. 

Commenting to get updates.

Hi everyone!

At this time, the best approach for integrating these three systems is through Zapier or another third party tool like Workato. 

Our teams are continuously working to enhance Gong’s AI capabilities, and we're very excited about the potential for a custom AI-powered analysis that can be seamlessly integrated into your CRM.

While we don’t have a timeline to share just yet, development is underway, and we’ll be sure to keep you updated with any future product announcements as progress continues.

Stay tuned!