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Question

Late arriving data fromDateTime

  • September 24, 2024
  • 1 reply
  • 27 views

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I’m sending a request to v2/calls/extensive? and trying to fetch data for the previous UTC hour.

Request body:

{'filter': {'fromDateTime': '2024-09-23T19:58:59Z', 'toDateTime': '2024-09-23T20:59:02Z'}}

I’m receiving some records, but when I rerun the same request later, I get many more additional records.

What could be the reason for this behavior, and is there a way to fix it?

1 reply

Noga Aloni
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  • Gongster
  • September 25, 2024

Hi @Eugene Skinderskis! This seems like an issue that would best be handled by our support team. You can submit a ticket with this link: https://contact.gong.io/hc/en-us/requests/new

Please reach out if you run into any issues or have questions!