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Hi all - We are natively integrated with Zoom as our preferred conferencing solution.  Recording works great but I recently tried setting up a call via Gong (using the Gong plug in via outlook) and including a conference room.  I was unable to / didn’t have the option to join the meeting via our conference room tablet.  What is the best way to have calls recorded that are in a conference room?  

Our standard conference room equipment is: 

Logitech Rally Bar Mini & Tap IP
Logitech Rally Plus & Logitech RoomMate & Tap IP

And they are all setup as ZoomRooms

 

Any thoughts on how to join a zoom call that is being recorded in via Gong from a conference room?

 

Thank you! 

Hi @Jimmy Conway! Let me connect you with @Lauren Olsen who may be able to point you in the right direction 🙂 

Hi @Jimmy Conway,

Can you please reach out to our Support Team via the customer support portal Link - as our Support Team would be happy to investigate this issue further on their end 🔍👀

Have a safe and Happy Holidays 🎄️✨️
 

 

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