Hey guys, does anyone know how often Gong/Salesforce sync? We had an opportunity close but in Gong it was in pipeline for a few hours after the fact.
Why can’t I see my change in Gong yet?
When you update something in Salesforce, it will be updated in the next sync cycle which can be anywhere between minutes to a few hours.
which seems consistent with you “few hours after the fact.” comment.
Personally I tend to see updates within an hour or less.
Hi, ). One thing to note about inline editability is that Salesforce validation rules will apply. If you are not sure if your permissions allow you to make these edits directly in Gong, I’d recommend reaching out to your Gong Admin - if you are not sure who that might be at your organization, click the top right in Gong where you see your name/initials, click “My Settings”, scroll to the bottom and you will see a list of the Admins. Have a great day!!
Thanks
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