Skip to main content
Question

salesforce integration - custom fields


Forum|alt.badge.img

In gong you can ask anything relating to a call. And it seems to work pretty well. 
 

In salesforce we have a number of fields in our opportunity relating to customer goals, pains, risks etc. 

 

it would be good if we could map a field from salesforce, phrase it as a question for gong ai and then automatically populate the field in salesforce. 

3 replies

Molly Kipnis
Forum|alt.badge.img+2
  • Community Manager
  • 597 replies
  • June 3, 2024

Hi @Craig Hall! Thanks of sharing your Ask Anything feedback and this Salesforce integration idea.

I highly recommend submitting this as a feature request (you can do that on the righthand side of this page) so that our Product team can prioritize it!  


gregbowers
  • Community Newbie
  • 2 replies
  • August 21, 2024

Great idea! Mapping Salesforce fields to Gong AI questions and automating the population of Salesforce fields is indeed a powerful way to streamline data entry and enhance the accuracy of insights.


Noga Aloni
Forum|alt.badge.img+1
  • Gongster
  • 23 replies
  • August 21, 2024

@gregbowers Thank you for this valuable feedback!


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings
×