Skip to main content
Question

Smart Trackers for The Challenger Sale

  • December 18, 2023
  • 4 replies
  • 286 views

Courtney_Mirakl
Forum|alt.badge.img

Hi Friends - 

I was super excited to see the partnership between Gong and TCS, only to find out that anything from a “pre-baked” perspective is owned by Challenger.

Does anyone have anything pre-baked (smart trackers, scorecards, etc) around TCS that you could share?

Would love to not reinvent the wheel! :) 

4 replies

Molly Kipnis
Forum|alt.badge.img+2
  • Community Manager
  • December 20, 2023

@Courtney_Mirakl working on finding some folks for you to connect with on this! 


Matt Schroyer
Forum|alt.badge.img

Hey @Courtney_Mirakl ! The partnership with Challenger is helping our mutual customers drive value by bringing together technology with methodology. As a part of their proprietary process, the Challenger smart trackers aren’t available generally, but can be accessed through your relationship with directly. More than happy to connect you with their team if you’d like! 


Courtney_Mirakl
Forum|alt.badge.img

Thanks for the response! My request is if anyone has pre-baked them WITHOUT being a challenger customer (sort of how there are freely available pre-baked MEDDPICC trackers).


  • Community Newbie
  • November 5, 2025

I’ve been trying to create smart trackers and auto-scorecards for Challenger but have had a heck of a time getting them to understand the difference between a commercial teach and teaching about a feature. The scorecards give 5/5 for Tailor (because we use their name, and mention their company name - thats personalization) and 5/5 Take Control scorecards when we ASK the customer to lead “What would you like to do for next steps?”

Frustrating that no one at Gong can help me although I keep getting told they have trained Challenger methodology in their AI.