Support Tip of the Week: Working with Google Workspace

  • 20 July 2021
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If you're setting up your Google Workspace and the integration page is stuck on "In Progress" for more than a few hours, check on two things:

1. Is the email address you used to connect the integration in the same Organizational Unit in which the Gong app was installed?

2. Does your team's primary domain in Gong (under Company Settings > General Settings) match the primary domain in your Gong user profile (assuming you're the integration user)?


The "In Progress" status should update a few hours after these changes. If not, reach out to our Support team!

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