Question

Will fetching Call briefs via API be supported?

Forum|Forum|2 months ago
April 2, 2026
6 replies
131 views

David Edelinski
New Participant

Hi Gong team,

I've set up a Call brief in Agent Studio (AI Briefer) and it works great in the UI. I'd like to be able to retrieve the brief output programmatically via API.

I noticed the existing GET /v2/entities/get-brief endpoint is built specifically for CRM entities (Account, Deal, Contact, Lead), so it doesn't cover Call briefs. Is there a plan to add a dedicated API endpoint for retrieving Call brief results?

I found a community post from ~5 months ago where a Gong support rep mentioned the relevant endpoints are "currently in alpha" — is that still the case, and is there an ETA for public availability?

Thank you!

Nisha Baxi
Community Manager
Forum|Forum|2 months ago
April 9, 2026

You’re right that the documented GET /v2/entities/get-brief endpoint is focused on CRM entities (Account, Deal, Contact, Lead) today, not Call briefs.

At the moment, there isn’t a GA, fully documented public API dedicated to Call briefs. The broader “Brief & AMA” API surface (including support for more brief types) is still in limited beta behind feature flags, so that earlier “alpha” comment is effectively still true. We don’t have a public ETA we can share yet.

If you’d like early access when it’s available for your org, the best path is to work with your CSM / Revenue Architect so they can flag your interest in the Brief & AMA public API program.

Head of Community, Gong

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Arthur Lee
Enthusiast
Forum|Forum|1 month ago
April 27, 2026

This will be useful when released. I am working with a Gong customer now and I am having to do this using automations and creating summaries using an LLM instead.